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  1. Jira Work Management Cloud
  2. JWMCLOUD-19

Ability to configure Business board to show issues for more than 14 days and remove issues before 14 days

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      Atlassian Update – 6 May 2024

      Hi everyone,

      Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use Jira so we can continue improving your experience. To uphold our value for transparency, we wanted to provide an update that we have no immediate plans to put this suggestion on our near term roadmap.

      Please remember that jira.atlassian.com is one of many inputs for the Jira roadmap. You can learn more about our process here.

      I understand that our decision may be disappointing, however, this problem remains on our radar and we will provide further updates if our stance changes. Please don't hesitate to contact me if you have any questions.

      Regards,
      Eric Zheng
      ezheng@atlassian.com
      Product Manager, Jira

      Problem Definition

      Case 1:
      For leading tracking (a use case specifically support by JIRA), having items on the board for more than 14 days is extremely common. In some cases, this can easily be up to 6 months.

      Case 2:
      A customer has too many issues in his "Done" column and wants to remove them before the 14 days term

      Case 3:
      A customer has multiple columns tied to statuses that are configured to Done category.

      Suggested Solution

      1. Make it possible to configure a Business board to show issues for more than 14 days.
      2. Make it possible to remove issues from a Business board before the 14 days term.

      Workaround

      This is by no means a fix but I hope it will help you get quicker access to those Done issues that are more than 2 weeks old:

      1. Write a JQL query that returns all issues in a project that have been done for more than 14 days e.g.  
        project = CJSWK AND (fixVersion in unreleasedVersions() OR fixVersion is EMPTY) AND status = Done AND NOT (updated >= -2w OR statusCategory != Done) ORDER BY Rank ASC
      2. Run that JQL and copy the URL of the search page
      3. Create a shortcut that links to that URL. I called mine Older Done Issues:

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            [JWMCLOUD-19] Ability to configure Business board to show issues for more than 14 days and remove issues before 14 days

            Nivedita Venkateswaran made changes -
            Link Original: This issue was cloned as JWMCLOUD-850 [ JWMCLOUD-850 ]
            Nivedita Venkateswaran made changes -
            Link New: This issue was cloned as JWMCLOUD-850 [ JWMCLOUD-850 ]
            Matthew Hunter made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 974166 ]
            sguio made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]
            sguio made changes -
            Status Original: Gathering Interest [ 11772 ] New: In Progress [ 3 ]
            sguio made changes -
            Assignee New: sguio [ sguio ]
            SET Analytics Bot made changes -
            Support reference count Original: 405 New: 407
            SET Analytics Bot made changes -
            Support reference count Original: 404 New: 405
            SET Analytics Bot made changes -
            Support reference count Original: 402 New: 404
            SET Analytics Bot made changes -
            Support reference count Original: 401 New: 402

              sguio sguio
              skorte Soane Korte (Inactive)
              Votes:
              521 Vote for this issue
              Watchers:
              315 Start watching this issue

                Created:
                Updated:
                Resolved: