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  1. Jira Software Data Center
  2. JSWSERVER-971

Personal License becomes invalid after ugrade to JIRA 3.13.2 #335

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High (View bug fix roadmap)
    • Release 3.4
    • Release 3.3
    • None
    • None

      I used GreenHopper with a personal license (with just one JIRA user) and was quite happy with it until upgrade my JIRA to 3.13.2 #335.
      Now I just can see red lable "Invalid Licence" in JIRA Administration panel under" Greenhopper License" item.

      JIRA log file says:

      2009-01-31 01:16:08,609 Thread-1 ERROR [com.pyxis.greenhopper.GreenHopper] de.schlichtherle.license.LicenseContentException: License Certificate has expired!

            [JSWSERVER-971] Personal License becomes invalid after ugrade to JIRA 3.13.2 #335

            I requested for a licence by email from your link (twice already ), but I got nothing. Can you please help me?

            Evgeniy Platonov added a comment - I requested for a licence by email from your link (twice already ), but I got nothing. Can you please help me?

            JC added a comment -

            No just send a request here: Personal licence request

            This way they will be able to reply to you with a Personal licence.

            Cheers,

            JC added a comment - No just send a request here: Personal licence request This way they will be able to reply to you with a Personal licence. Cheers,

            I changed greenhopper 3.3 to 3.4 and asked for a licence. And I got it. But on try to upload this licence I got the message:

            Invalid Licence

            A trial license was already installed.
            If you need an extension please feel free to contact us.

            Perhaps I have to uninstall GH before?

            Evgeniy Platonov added a comment - I changed greenhopper 3.3 to 3.4 and asked for a licence. And I got it. But on try to upload this licence I got the message: Invalid Licence A trial license was already installed. If you need an extension please feel free to contact us. Perhaps I have to uninstall GH before?

            JC added a comment -

            Use the email for that matter in the second table of this page:
            http://www.greenpeppersoftware.com/confluence/display/GH/Plugin

            The licence will be in a reply to your mail.

            Cheers,

            JC added a comment - Use the email for that matter in the second table of this page: http://www.greenpeppersoftware.com/confluence/display/GH/Plugin The licence will be in a reply to your mail. Cheers,

            So how can I request for a personal licence?

            Evgeniy Platonov added a comment - So how can I request for a personal licence?

            JC added a comment -

            This was Fixed, but you will need to request for a personal licence.
            The System that we tried in the previous version was not full proof.
            We had to build a new licence type.

            Cheers,

            JC added a comment - This was Fixed, but you will need to request for a personal licence. The System that we tried in the previous version was not full proof. We had to build a new licence type. Cheers,

              jchuet JC
              987745a0c55a Evgeniy Platonov
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              0 This affects my team
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                Created:
                Updated:
                Resolved: