[JSWSERVER-6227] Clicking on 'Create Issue' from classic boards results in 500 error

Type: Bug
Resolution: Fixed
Priority: Medium (View bug fix roadmap)
Fix Version/s: 6.0.4.2, 6.0.5.1, 6.0.6
Affects Version/s: 6.0.4, 6.0.5
Component/s: None
Labels:
Environment:

AOD 180, GH 6.0.4-rc2

Introduced in Version:
6
Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

To reproduce:

Login to Atlassian OnDemand
Browse to a classic board
Click "Create Issue"

This stack trace appears:

{"message":"Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@1c294b2; line: 1, column: 22] (through reference chain: com.atlassian.jira.quickedit.rest.api.UserPreferences[\"fields\"])","status-code":500,"stack-trace":"org.codehaus.jackson.map.JsonMappingException: Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@1c294b2; line: 1, column: 22] (through reference chain: com.atlassian.jira.quickedit.rest.api.UserPreferences[\"fields\"])\n\tat org.codehaus.jackson.map.JsonMappingException.from(JsonMappingException.java:163)\n\tat org.codehaus.jackson.map.deser.StdDeserializationContext.mappingException(StdDeserializationContext.java:219)\n\tat org.codehaus.jackson.map.deser.StdDeserializationContext.mappingException(StdDeserializationContext.java:212)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.handleNonArray(StringCollectionDeserializer.java:210)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:156)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:146)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:18)\n\tat org.codehaus.jackson.map.deser.SettableBeanProperty.deserialize(SettableBeanProperty.java:299)\n\tat org.codehaus.jackson.map.deser.SettableBeanProperty$FieldProperty.deserializeAndSet(SettableBeanProperty.java:579)\n\tat org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObject(BeanDeserializer.java:697)\n\tat org.codehaus.jackson.map.deser.BeanDeserializer.deserialize(BeanDeserializer.java:580)\n\tat org.codehaus.jackson.map.ObjectMapper._readValue(ObjectMapper.java:2695)\n\tat org.codehaus.jackson.map.ObjectMapper.readValue(ObjectMapper.java:1308)\n\tat org.codehaus.jackson.jaxrs.JacksonJsonProvider.readFrom(JacksonJsonProvider.java:419)\n\tat com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:474)\n\tat com.sun.jersey.server.impl.model.method.dispatch.EntityParamDispatchProvider$EntityInjectable.getValue(EntityParamDispatchProvider.java:123)\n\tat com.sun.jersey.server.impl.inject.InjectableValuesProvider.getInjectableValues(InjectableValuesProvider.java:46)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$EntityParamInInvoker.getParams(DispatchProviderHelper.java:159)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:228)\n\tat com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\n\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\n\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\n\tat

is related to

JSWSERVER-6234 Create Issue link in header should open dialog in classic mode

Closed

relates to

JSWCLOUD-6227 Clicking on 'Create Issue' from classic boards results in 500 error

Closed

CLOUD-6124 Create Issue Link on Agile "Classic" cause exception

Closed

mentioned in: Wiki Page Failed to load; Page Failed to load; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...

(4 mentioned in)

Bugfix Automation Bot made changes - 27/Mar/2019 11:23 PM

Minimum Version

New: 6

Owen made changes - 16/Oct/2018 1:09 AM

Workflow	Original: JAC Bug Workflow v2 [ 2854778 ]	New: JAC Bug Workflow v3 [ 2937521 ]
Status	Original: Resolved [ 5 ]	New: Closed [ 6 ]

Owen made changes - 25/Sep/2018 12:51 AM

Workflow

Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2541228 ]

New: JAC Bug Workflow v2 [ 2854778 ]

Ignat (Inactive) made changes - 01/Feb/2018 12:04 PM

Workflow

Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550675 ]

New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2541228 ]

jonah (Inactive) made changes - 02/Apr/2017 11:58 AM

Description

Original: To reproduce:

# Login to Atlassian OnDemand
# Browse to a classic board
# Click "Create Issue"

This stack trace appears:

{code}
{"message":"Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@1c294b2; line: 1, column: 22] (through reference chain: com.atlassian.jira.quickedit.rest.api.UserPreferences[\"fields\"])","status-code":500,"stack-trace":"org.codehaus.jackson.map.JsonMappingException: Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@1c294b2; line: 1, column: 22] (through reference chain: com.atlassian.jira.quickedit.rest.api.UserPreferences[\"fields\"])\n\tat org.codehaus.jackson.map.JsonMappingException.from(JsonMappingException.java:163)\n\tat org.codehaus.jackson.map.deser.StdDeserializationContext.mappingException(StdDeserializationContext.java:219)\n\tat org.codehaus.jackson.map.deser.StdDeserializationContext.mappingException(StdDeserializationContext.java:212)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.handleNonArray(StringCollectionDeserializer.java:210)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:156)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:146)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:18)\n\tat org.codehaus.jackson.map.deser.SettableBeanProperty.deserialize(SettableBeanProperty.java:299)\n\tat org.codehaus.jackson.map.deser.SettableBeanProperty$FieldProperty.deserializeAndSet(SettableBeanProperty.java:579)\n\tat org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObject(BeanDeserializer.java:697)\n\tat org.codehaus.jackson.map.deser.BeanDeserializer.deserialize(BeanDeserializer.java:580)\n\tat org.codehaus.jackson.map.ObjectMapper._readValue(ObjectMapper.java:2695)\n\tat org.codehaus.jackson.map.ObjectMapper.readValue(ObjectMapper.java:1308)\n\tat org.codehaus.jackson.jaxrs.JacksonJsonProvider.readFrom(JacksonJsonProvider.java:419)\n\tat com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:474)\n\tat com.sun.jersey.server.impl.model.method.dispatch.EntityParamDispatchProvider$EntityInjectable.getValue(EntityParamDispatchProvider.java:123)\n\tat com.sun.jersey.server.impl.inject.InjectableValuesProvider.getInjectableValues(InjectableValuesProvider.java:46)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$EntityParamInInvoker.getParams(DispatchProviderHelper.java:159)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:228)\n\tat com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\n\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\n\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\n\tat
{code}

New: {panel:bgColor=#e7f4fa}
*NOTE:* This bug report is for *JIRA Software Server*. Using *JIRA Software Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSWCLOUD-6227].
{panel}

To reproduce:

# Login to Atlassian OnDemand
# Browse to a classic board
# Click "Create Issue"

This stack trace appears:

{code}
{"message":"Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@1c294b2; line: 1, column: 22] (through reference chain: com.atlassian.jira.quickedit.rest.api.UserPreferences[\"fields\"])","status-code":500,"stack-trace":"org.codehaus.jackson.map.JsonMappingException: Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@1c294b2; line: 1, column: 22] (through reference chain: com.atlassian.jira.quickedit.rest.api.UserPreferences[\"fields\"])\n\tat org.codehaus.jackson.map.JsonMappingException.from(JsonMappingException.java:163)\n\tat org.codehaus.jackson.map.deser.StdDeserializationContext.mappingException(StdDeserializationContext.java:219)\n\tat org.codehaus.jackson.map.deser.StdDeserializationContext.mappingException(StdDeserializationContext.java:212)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.handleNonArray(StringCollectionDeserializer.java:210)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:156)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:146)\n\tat org.codehaus.jackson.map.deser.std.StringCollectionDeserializer.deserialize(StringCollectionDeserializer.java:18)\n\tat org.codehaus.jackson.map.deser.SettableBeanProperty.deserialize(SettableBeanProperty.java:299)\n\tat org.codehaus.jackson.map.deser.SettableBeanProperty$FieldProperty.deserializeAndSet(SettableBeanProperty.java:579)\n\tat org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObject(BeanDeserializer.java:697)\n\tat org.codehaus.jackson.map.deser.BeanDeserializer.deserialize(BeanDeserializer.java:580)\n\tat org.codehaus.jackson.map.ObjectMapper._readValue(ObjectMapper.java:2695)\n\tat org.codehaus.jackson.map.ObjectMapper.readValue(ObjectMapper.java:1308)\n\tat org.codehaus.jackson.jaxrs.JacksonJsonProvider.readFrom(JacksonJsonProvider.java:419)\n\tat com.sun.jersey.spi.container.ContainerRequest.getEntity(ContainerRequest.java:474)\n\tat com.sun.jersey.server.impl.model.method.dispatch.EntityParamDispatchProvider$EntityInjectable.getValue(EntityParamDispatchProvider.java:123)\n\tat com.sun.jersey.server.impl.inject.InjectableValuesProvider.getInjectableValues(InjectableValuesProvider.java:46)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$EntityParamInInvoker.getParams(DispatchProviderHelper.java:159)\n\tat com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:228)\n\tat com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)\n\tat com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:288)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)\n\tat com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)\n\tat com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1469)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1400)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1349)\n\tat com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1339)\n\tat com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:537)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)\n\tat com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:795)\n\tat com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)\n\tat com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)\n\tat
{code}

jonah (Inactive) made changes - 02/Apr/2017 11:58 AM

Link

New: This issue relates to ~~JSWCLOUD-6227~~ [ ~~JSWCLOUD-6227~~ ]

Confluence Escalation Bot (Inactive) made changes - 16/Mar/2017 4:31 AM

Labels

Original: affects-server rotp-support

New: affects-cloud affects-server rotp-support

Confluence Escalation Bot (Inactive) made changes - 20/Feb/2017 12:45 AM

Labels

Original: rotp-support

New: affects-server rotp-support

Owen made changes - 07/Jul/2016 7:05 AM

Workflow

Original: JIRA Bug Workflow w Kanban v6 [ 909851 ]

New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1550675 ]

Oswaldo Hernandez (Inactive) made changes - 02/Jul/2015 12:54 AM

Workflow

Original: GreenHopper Kanban Workflow 20141014 [ 746827 ]

New: JIRA Bug Workflow w Kanban v6 [ 909851 ]

Assignee:: Unassigned

Reporter:: Azwandi Mohd Aris (Inactive)

Affected customers:: 2 This affects my team

Watchers:: 16 Start watching this issue

Created:: 15/Oct/2012 10:26 AM

Updated:: 27/Mar/2019 11:23 PM

Resolved:: 18/Oct/2012 2:04 AM

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