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Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 6.1.3
Component/s: None
Labels:

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Description

When JIRA is behind the firewall and if the Greenhopper feedback module is enabled it throws javascript exceptions. This could be handled as a feature to have a global configuration which indicates to JIRA that internet connection should not be attempted (including UPM probably).

Atlassian Status as at 28th August 2012

We hardened this code in GreenHopper 5.10.6 so that most users should not see errors of this sort.

We've further hardened the code in the forthcoming GreenHopper 6.0.2. Once GreenHopper 6.0.2 is released all users will be able to upgrade to this version and be assured these errors are resolved.

Thank you.

Regards,
Shaun Clowes

Attachments

Issue Links

is incorporated by

JSWSERVER-8216 As a Supporter, I want improved Rapid Board JS error reporting

Closed

is related to

JSWSERVER-8091 GreenHopper Feedback Errors With an Active Atlassian ID Session

Closed

relates to

JRASERVER-29046 JIRA Configuration option "This Install does Not connect with the outside world"

Closed

mentioned in: Page Loading...; Page Loading...; Wiki Page Loading...; Page Loading...

(2 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: RenjithA

Votes:: 12 Vote for this issue

Watchers:: 32 Start watching this issue

Dates

Created:: 23/Jul/2012 1:29 AM

Updated:: 19/Sep/2019 5:59 AM

Resolved:: 26/Feb/2013 11:40 PM