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  1. Jira Software Data Center
  2. JSWSERVER-3138

Bug in Burndown Chart - Tickets with Status' placed in "Done' column under Task Board Do Not Reflect in Burndown Graph

      We have a custom workflow set up in Jira, tickets aren't "Resolved" until they are in our production environment (after several stages of QA) and then the ticket is "Closed". In the Task Board my definition of "Done" are all tickets that are "Push to QA"or greater. From what I've read as long as I set a status to Done that will be reflected in the Burn Down (By Issue) Chart but it does not. See screengrabs.

        1. burndown_chart.jpg
          burndown_chart.jpg
          427 kB
        2. Task_Board_Mapping.jpg
          Task_Board_Mapping.jpg
          379 kB

            [JSWSERVER-3138] Bug in Burndown Chart - Tickets with Status' placed in "Done' column under Task Board Do Not Reflect in Burndown Graph

            Vincent Chin (Inactive) made changes -
            Link New: This issue is related to JSWSERVER-20548 [ JSWSERVER-20548 ]
            Owen made changes -
            Component/s Original: ↓ Obsolete -- TaskBoard (Classic) [ 12965 ]
            Owen made changes -
            Component/s Original: ↓ Obsolete -- ChartBoard (Classic) [ 12966 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2850147 ] New: JAC Bug Workflow v3 [ 2935709 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544963 ] New: JAC Bug Workflow v2 [ 2850147 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551685 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544963 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909752 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551685 ]
            Tom Kiefer made changes -
            Link New: This issue is related to GHS-12169 [ GHS-12169 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 746208 ] New: JIRA Bug Workflow w Kanban v6 [ 909752 ]
            Martin (Inactive) made changes -
            Issue Type Original: Support Request [ 5 ] New: Bug [ 1 ]

              Unassigned Unassigned
              b2bac92ec2c5 Rebecca Mattila
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: