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  1. Jira Software Data Center
  2. JSWSERVER-25210

Tell the user why issues in a view cannot be reordered when the Sort order is not set to Rank

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      If a user attempts to reorder issues in an Advanced Roadmap plan but the sort order for the view is set to something other than Rank, the reordering has no effect. However, the user does not know why they can't reorder the issues. If fact, it appears that they can (they can drag and drop issues), but the changes do not stick. It would be nice to display a message to the user explaining that they cannot reorder issues unless the view is sorted by Rank.

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            [JSWSERVER-25210] Tell the user why issues in a view cannot be reordered when the Sort order is not set to Rank

            Aakrity Tibrewal added a comment -

            Dear all,

            I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged.
            Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments.

            Sincerely,
            Aakrity Tibrewal
            Jira DC

            Aakrity Tibrewal added a comment - Dear all, I would like to inform you that this issue in the project JPOSERVER is being migrated to the new project JSWSERVER. Your votes and comments will remain unchanged. Our team at Atlassian will continue to monitor this issue for further updates, so please feel free to share your thoughts or feedback in the comments. Sincerely, Aakrity Tibrewal Jira DC

            Dwight Thompson added a comment - - edited

            If the filter for a board is not sorted by Rank, Jira displays the following message when the user attempts to reorder issues, explaining why the action cannot be done:

            Ranking is disabled, as the Filter Query for this board is not ordered by ascending Rank. Please check your filter configuration.

            Advanced Roadmaps needs a similar message for this scenario in plans.

            Dwight Thompson added a comment - - edited If the filter for a board is not sorted by Rank, Jira displays the following message when the user attempts to reorder issues, explaining why the action cannot be done: Ranking is disabled, as the Filter Query for this board is not ordered by ascending Rank. Please check your filter configuration. Advanced Roadmaps needs a similar message for this scenario in plans.

              Unassigned Unassigned
              cd73b8854d39 Dwight Thompson
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                Created:
                Updated: