Hi d8cbcac22823, some time has passed but there is fixed version of the calendar for your problem. Please, let me know if this solves your issue.

hello!

i just created a new date/time field in our testing system an associated it with a field configration scheme.

• Good news: it works fine, i can select it via the plugin and it shows the right date in the widget
• Bad news: That doesn't help me with our existing fields as they are widely used in a lot of Jira Issues and i can't create a new field wich replaces the existing one. and ist still works wih plugin version 6.0.2 

d8cbcac22823, I'm really confused right now so I'd like to ask 2 more questions:

1. Have You tried to do this using sys admin account or any other with all privileges?
2. Try to create new global date custom field without any association and try to select it in calendar gadget. Does the problem still exist?

Thanks in advance for Your answers.

hi!

thank you, but i'm sorry to tell you, that, after updating the version to 6.1.1 in our testing system, the problem still persists.

• when i try to change the widget date to display to our custom field,
• it switches back to "due date"

d8cbcac22823, 6.1.1 is released You can try it.

to be honest i don't understand your last question. what do you mean with user has or has no acces to any project. maybe you can add a screenshot.

as of now, every user has access to edit the custom date field, when he creates or edits a Jira Issue with the specifix issue type. and there are no differences.

the only difference is:

• using plugin version 6.0.2 with Jira version 9.8.1: calender widget works fine
• using plugin version 6.1.0 with Jira version 9.8.1: calender widget works fine - computer says no

d8cbcac22823, so context is global. Last question: on the instance, is there any existing project to which user has access? or user has no access to any project / there's no project on the instance?

hi! 

to 1: 

• it is not project specific but specific to a custom issue type, whicht belongs to a screen them, that nearly every project is assigned to

to 2 and 3:

• everybody who uses this specific issue type can edit these custom fields
• the context is global (for all projects)

as i mentioned before, is everything working fine, when we use the plugin version 6.0.2 as mentioned in the fix-version of this Jira issue. The problem occurs only again, when we update to the latest version 6.1.0.

d8cbcac22823, thanks again for Your answers I have 3 more questions:

1. Is this custom field set as global or available only for selected projects?
2. if this custom field is set as global - does user have access to any existing project?
3. If this custom field is set as available only for selected projects - does user have access to any associated project?

Hi!

To 1:

We came from Jira 9.6 and updated to 9.8.1

To 2

• As we experienced the Calendar Problem with Version 6.0.1 while using Jira 9.6 we experienced the known problem an did the workaround in downgrading to 6.0.0.
• We deleted the Plugin an installed a fresh 6.0.0 Version
• In our Testsystem with Jira 9.8.1 we updated the plugin after the release to 6.1.0 with the autmatic updates.
• So we tried our luck with downgrading to 6.0.2. We did the same procedure as above, deleting calendar version 6.1.0 and installing version 6.0.2
• Yesterday we upgraded our producitve system to Jira 9.8.1 and as of now use the 6.0.2 release of the plugin

To 3

• Correct, we see all the system and custom date fields

To 4

• when i select a custom field, it changes to i think "due date" (we use it in german, where this field is named "Fälligkeitsdatum")
• Other system fieds for example created or updated work fine

I just updated the plugin to 6.1.0 while running on Jira 9.8.1, in our Test System the problem persists.

I hope that my answers help you, discover the problem.

Best regards,

Roland

Hi d8cbcac22823, I'd like to ask a few questions:

1. Did You updated from Jira version lower than 9.7.0?
2. Have You tried to delete and create calendar again?
3. I assume that when You edit the calendar You see mentioned custom field in the dropdown but when you select it then calendar shows other field, right?
4. Which field is shown instead of the selected?

Thanks in advance for Your answers.

hi!

we have recently updated to Jira Software 9.8.1 and its a custom field.

Hi d8cbcac22823,
Thank you for taking the time to comment on this issue. Which version of Jira are you using? Does this issue occur with system or custom field?

Hello!

We just tried to install Version 6.1.0 and the problem still exists, when we downgrades to die Fixversion 6.0.2 it worked.

Can it be, that, what you wrote in Current Status is wrong?

When can we expect a real fix for this?

Downgrading to the older version when the newer version has security fixes is not really reassuring.

Thanx for that hint Damian. I also downgraded to 6.0.0 and the Bug is fixed for me. 

BTW Atlassian, its a shame that you are investigating since Feb 9 for such an obvious bug ! 

Using Calendar 6.0.0 did the trick for me! thanks to Atlassian Support

I think the version number of the plugin may be wrong here. It affects version 6.0.1 of the Jira Calendar Plugin, not 9.3.1. Also, for what it's worth, is there a way to report this as a bug with that plugin, rather than all of Jira?