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  1. Jira Software Data Center
  2. JSWSERVER-21262

Unsubmitted comment in the issue details view is lost when moving the issue to a different column.

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    • Resolution: Unresolved
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      Issue Summary

      Unsubmitted comment in the issue details view is lost when moving the issue to a different column. The same happens for other editable fields in the issue details view. There isn't any prompt warning about losing the content.

      Steps to Reproduce

      1. Open some view with issues in columns, for example, Active Sprint View or some Kanban Board.
      2. Click on some issue to open its details view.
      3. Click the “Add comment” button and type something in the field. Do not submit it.
      4. Move the selected issue to a different column.

      Expected Results

      The comment is saved or some prompt is shown asking the user if he/she/they are sure about the reloading details view.

      Actual Results

      Comment tab is cleared.

      Workaround

      Saving the comment before performing a transition.

          Form Name

            [JSWSERVER-21262] Unsubmitted comment in the issue details view is lost when moving the issue to a different column.

            SET Analytics Bot made changes -
            Support reference count New: 1
            Maria Marzec made changes -
            Attachment Original: Demo multiple tabs.gif [ 417127 ]
            Maria Marzec made changes -
            Attachment Original: Demo single tab.gif [ 417128 ]
            Maria Marzec made changes -
            Description Original: h3. Issue Summary

            Unsubmitted comment in the issue details view is lost when moving the issue to a different column. The same happens for other editable fields in the issue details view. There isn't any prompt warning about losing the content.
            h3. Steps to Reproduce
             # Open some view with issues in columns, for example, Active Sprint View or some Kanban Board.

             # Click on some issue to open its details view.

             # Click the “Add comment” button and type something in the field. Do not submit it.

             # Move the selected issue to a different column.

            h3. Expected Results

            The comment is saved *or* some prompt is shown asking the user if he/she/they are sure about the reloading details view.
            h3. Actual Results

            Comment tab is cleared.
            h3. Workaround

            Saving the comment before performing a transition.             		New: h3. Issue Summary

            Unsubmitted comment in the issue details view is lost when moving the issue to a different column. The same happens for other editable fields in the issue details view. There isn't any prompt warning about losing the content.
            h3. Steps to Reproduce
             # Open some view with issues in columns, for example, Active Sprint View or some Kanban Board.
             # Click on some issue to open its details view.
             # Click the “Add comment” button and type something in the field. Do not submit it.
             # Move the selected issue to a different column.

            h3. Expected Results

            The comment is saved *or* some prompt is shown asking the user if he/she/they are sure about the reloading details view.
            h3. Actual Results

            Comment tab is cleared.
            h3. Workaround

            Saving the comment before performing a transition.
            Maria Marzec made changes -
            Remote Link New: This issue links to "CEO-8698 (Atlassian Support System)" [ 622602 ]
            Maria Marzec created issue -

              Unassigned Unassigned
              255109c6c964 Maria Marzec
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                Created:
                Updated: