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  1. Jira Software Data Center
  2. JSWSERVER-21101

String "Adresse électronique" is not properly rendered in bold in descriptions of issues created via issue collectors when using the French translation

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      Issue Summary

      Issues created via an issue collector using the French translation will not render the text Adresse électronique in bold, due to a typo in the translated string.

      Steps to Reproduce

      1. Ensure your Jira instance is set to use French as the default language.
      2. Create an issue collector and embed it into an HTML file.
      3. Open the HTML file in a browser.
      4. Fill the fields and post the form.

      Expected Results

      The text Adresse électronique in the newly created issue description is correctly rendered in bold, as shown in the image below:

      Actual Results

      The text is not rendered in bold, as there's a whitespace between the last character and the asterisk used for bold markup:

      Workaround

      The following procedure is unsupported and not recommended, as it involves customizing Jira's code.

      • Follow the steps in the KB article below to manually modify, upload and install the language pack:
      • The JAR file can be found at JIRA_INSTALL/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-fr_FR-8.14.0.v20200826125100.jar.
      • The file to be modified inside the JAR is i18n/i18n_fr_FR.properties.
      • The line that needs to be modified is the one below: 
        collector.plugin.template.contact.email=*Adresse \u00e9lectronique *\: [mailto\:{0}]

        1. expected.png
          expected.png
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        2. actual.png
          actual.png
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            [JSWSERVER-21101] String "Adresse électronique" is not properly rendered in bold in descriptions of issues created via issue collectors when using the French translation

            Jorrit van der Moolen made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Anna Przybycień made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            Anna Przybycień made changes -
            Assignee New: Jorrit van der Moolen [ 5602c971d175 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Bugfix Automation Bot made changes -
            Introduced in Version New: 8.13
            Vinicius Fontes made changes -
            Labels New: pse-request
            Vinicius Fontes made changes -
            Description Original: h3. Issue Summary
            Issues created via an issue collector using the French translation will not render the text *Adresse électronique* in bold, due to a typo in the translated string.

            h3. Steps to Reproduce
            # Ensure your Jira instance is set to use French as the default language.
            # Create an issue collector and embed it into an HTML file.
            # Open the HTML file in a browser.
            # Fill the fields and post the form.

            h3. Expected Results
            The text *Adresse électronique* in the newly created issue description is correctly rendered in bold, as shown in the image below:
             !expected.png|thumbnail!

            h3. Actual Results
            The text is not rendered in bold, as there's a whitespace between the last character and the asterisk used for bold markup:
            !actual.png|thumbnail!

            h3. Workaround
            (!) *The following procedure is unsupported and not recommended, as it involves customizing code.
            * Follow the steps in the KB article below to manually modify, upload and install the language pack:
            ** [Install a custom language pack for Jira server|https://confluence.atlassian.com/jirakb/install-a-custom-language-pack-for-jira-server-295305642.html]
            * The JAR file can be found at {{JIRA_INSTALL/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-fr_FR-8.14.0.v20200826125100.jar}}.
            * The file to be modified inside the JAR is {{i18n/i18n_fr_FR.properties}}.
            * The line that needs to be modified is the one below:
            {noformat:none|title=}
            collector.plugin.template.contact.email=*Adresse \u00e9lectronique *\: [mailto\:{0}]
            {noformat}             		New: h3. Issue Summary
            Issues created via an issue collector using the French translation will not render the text *Adresse électronique* in bold, due to a typo in the translated string.

            h3. Steps to Reproduce
            # Ensure your Jira instance is set to use French as the default language.
            # Create an issue collector and embed it into an HTML file.
            # Open the HTML file in a browser.
            # Fill the fields and post the form.

            h3. Expected Results
            The text *Adresse électronique* in the newly created issue description is correctly rendered in bold, as shown in the image below:
             !expected.png|thumbnail!

            h3. Actual Results
            The text is not rendered in bold, as there's a whitespace between the last character and the asterisk used for bold markup:
            !actual.png|thumbnail!

            h3. Workaround
            (!) *The following procedure is unsupported and not recommended, as it involves customizing Jira's code.*
            * Follow the steps in the KB article below to manually modify, upload and install the language pack:
            ** [Install a custom language pack for Jira server|https://confluence.atlassian.com/jirakb/install-a-custom-language-pack-for-jira-server-295305642.html]
            * The JAR file can be found at {{JIRA_INSTALL/atlassian-jira/WEB-INF/atlassian-bundled-plugins/jira-core-language-pack-fr_FR-8.14.0.v20200826125100.jar}}.
            * The file to be modified inside the JAR is {{i18n/i18n_fr_FR.properties}}.
            * The line that needs to be modified is the one below:
            {noformat:none|title=}
            collector.plugin.template.contact.email=*Adresse \u00e9lectronique *\: [mailto\:{0}]
            {noformat}
            Vinicius Fontes created issue -

              5602c971d175 Jorrit van der Moolen
              vfontes Vinicius Fontes
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated: