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  1. Jira Software Data Center
  2. JSWSERVER-20044

Exception Uncaught TypeError:cannot read property 'scrollheight' of undefined when creating an Epic from Backlog

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 8.2.3
    • 8.0.0, 8.1.0, 8.0.1, 8.0.2
    • Backlog

      Issue Summary

      Exception Uncaught TypeError:cannot read property 'scrollheight' of undefined when creating an Epic from Backlog.

      Environment

      Jira 8.x

      Steps to Reproduce

      1. Go to the backlog view
      2. Create Epic from the create button on top of the window.

      Expected results

      Epic is created without issue.

      Actual results

      There's a JavaScript exception when creating Epic.

      An error occurred
      
      Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
      
      Details
      Exception: Uncaught TypeError: Cannot read property 'scrollHeight' of undefined
      Resource: http://localhost:8080/s/8c2f45ef8fc6957e031b995ae8a24625-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/5e54071918fb0279415770191a35c35d/_/download/contextbatch/js/gh-rapid-plan,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-UK
      Line: 6731
      Column: 10477
      Environment
      Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.131 Safari/537.36
      Stack trace
      TypeError: Cannot read property 'scrollHeight' of undefined
      at Object.GH.EpicView.scrollToBottom (http://localhost:8080/s/8c2f45ef8fc6957e031b995ae8a24625-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/5e54071918fb0279415770191a35c35d/_/download/contextbatch/js/gh-rapid-plan,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-UK:6731:10477)
      at Object.F._showCreatedEpicsMessage (http://localhost:8080/s/8c2f45ef8fc6957e031b995ae8a24625-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/5e54071918fb0279415770191a35c35d/_/download/contextbatch/js/gh-rapid-plan,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-UK:3037:9733)
      at Object. (http://localhost:8080/s/8c2f45ef8fc6957e031b995ae8a24625-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/5e54071918fb0279415770191a35c35d/_/download/contextbatch/js/gh-rapid-plan,jira.project.sidebar,jira.global,atl.general,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-UK:3037:9458)
      at c (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:22895)
      at Object.fireWith [as resolveWith] (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:23652)
      at Object.a. (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:24631)
      at c (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:22895)
      at Object.add [as done] (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:23189)
      at Object. (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:24287)
      at c (http://localhost:8080/s/c9f0ce38758565a63a5cdaabb5109255-CDN/4ffetv/800010/6411e0087192541a09d88223fb51a6a0/527ab6cb8db8e0b715fcef781f7fd0ca/_/download/contextbatch/js/_super/batch.js?locale=en-UK:65:22895)
      

      Workaround

      Epic can be created from a different page e.g. the Issues page.

              gtanczyk Grzegorz Tanczyk (Inactive)
              morzaiz Martin Orzaiz (Atlassian) (Inactive)
              Votes:
              11 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: