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  1. Jira Software Server and Data Center
  2. JSWSERVER-19852

Accessing an issue collector form directly through the URL shows a blank page

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    Details

    • Type: Bug
    • Status: Gathering Impact (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: 7.13.0, 7.12.1, 8.0.2, 7.13.5
    • Fix Version/s: None
    • Component/s: Board configuration
    • Labels:
      None

      Description

      Summary

      Accessing an issue collector form directly through the URL using the custom template shows a blank page.

      Steps to Reproduce

      1. Create an issue collector using a Custom template.
      2. While editing the issue collector, get its ID in the URL.
      3. Access the issue collector directly using the following URL:
        https://<INSTANCENAME>.atlassian.net/rest/collectors/1.0/template/form/<ISSUE COLLECTOR ID>
      1. These steps are based in this article:

      Expected Results

      Using a Raise bug or Got feedback? the form is correctly rendered:

      Actual Results

      The URL shows a blank page when using the Custom form:

       

      Workaround

      None.

        Attachments

        1. blank.png
          blank.png
          23 kB
        2. expected.png
          expected.png
          56 kB

          Issue Links

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              People

              Assignee:
              Unassigned
              Reporter:
              hbittencourt Henrique Bittencourt
              Votes:
              4 Vote for this issue
              Watchers:
              11 Start watching this issue

                Dates

                Created:
                Updated: