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  1. Jira Software Data Center
  2. JSWSERVER-16323

Close button for Kanplan announcement pop up in Agile wallboard gadget doesnt work

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 7.4.1, 7.6.2, 7.13.1, 8.1.0, 7.13.5
    • Gadget

      Summary

      The close button div.ghx-ack-close-button of the Kanplan announcement pop up in Agile Wallboard gadget div.ghx-kanplan-ack-container does not work

      Steps to reproduce

      1. Add agile wallboard gadget in dashboard
      2. Select board filter for Kanban board
      3. Save > You'll see a pop up message about kanplan is shown on the top of the gadget
      4. Click close button

      Expected Result

      The pop up message will dissapear

      Actual Result

      Pop up message remains within the gadget

      Note

      • Reproducible in Chrome 63.0.3239.132 and Safari
      • Not reproducible in Firefox 52.5.3
      • Accessing the board directly will not show the same pop up (if the board has Kanplan enabled)

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          Form Name

            [JSWSERVER-16323] Close button for Kanplan announcement pop up in Agile wallboard gadget doesnt work

            Ben Robbins added a comment -

            We have reports of this affecting Edge (132.0.2957.140) where we are running Jira 9.12.10!

            Ben Robbins added a comment - We have reports of this affecting Edge (132.0.2957.140) where we are running Jira 9.12.10!

            Lisa Ice added a comment -

            We are experiencing this issue presently.

            Lisa Ice added a comment - We are experiencing this issue presently.

            Lisa Kelley added a comment -

            Two years old and still low priority, still makes the wallboard unusable.

            Lisa Kelley added a comment - Two years old and still low priority, still makes the wallboard unusable.

            Shashi Shankar (Inactive) added a comment -

            https://getsupport.atlassian.com/browse/GHS-183727 

            related issue

            Shashi Shankar (Inactive) added a comment - https://getsupport.atlassian.com/browse/GHS-183727   related issue

            Samuel Fleischle added a comment -

            This is also reproducible in many FireFox versions, e.g. Firefox 68.5.0esr

            Samuel Fleischle added a comment - This is also reproducible in many FireFox versions, e.g. Firefox 68.5.0esr

            jbeg added a comment - - edited

            This bug is still present in Jira Server 8.6 and very annoying for our users... cant be that hard to fix, should be higher priority.. no wait, this should be fixed already after 2 years .. but what do we expect.. this is ATLASSIAN after all (they needed 14 years to fix suffix search.. unbelieveable)

            jbeg added a comment - - edited This bug is still present in Jira Server 8.6 and very annoying for our users... cant be that hard to fix, should be higher priority.. no wait, this should be fixed already after 2 years .. but what do we expect.. this is ATLASSIAN after all (they needed 14 years to fix suffix search.. unbelieveable)

            Peter Friberg added a comment -

            Reproducible in Jira 7.13.1 Data Center with Chrome 73.0.3683.86 and Firefox 66.03

            Peter Friberg added a comment - Reproducible in Jira 7.13.1 Data Center with Chrome 73.0.3683.86 and Firefox 66.03

            aozerov2002378919 added a comment - - edited

            Reproducible in IE11, MF52.6.0 and Chrome 64.0.3282.186
            Jira 7.6.2 Server

            aozerov2002378919 added a comment - - edited Reproducible in IE11, MF52.6.0 and Chrome 64.0.3282.186 Jira 7.6.2 Server

            Christopher Heritage added a comment -

            Agree. We have lots of teams who use this particular gadget on their dashboard and we've been telling them that Atlassian is aware of the bug and a fix should be coming ... maybe ... hopefully.

            Christopher Heritage added a comment - Agree. We have lots of teams who use this particular gadget on their dashboard and we've been telling them that Atlassian is aware of the bug and a fix should be coming ... maybe ... hopefully.

            John Dunkelberg added a comment -

            Since this makes the Dashboard gadget useless, our users would argue this is higher than a "Low" priority.

            John Dunkelberg added a comment - Since this makes the Dashboard gadget useless, our users would argue this is higher than a "Low" priority.

              ialexeyenko Ignat (Inactive)
              azuhra Aqqiela
              Affected customers:
              30 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated: