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  1. Jira Software Data Center
  2. JSWSERVER-12727

Unable to Refine Control Chart in JIRA Software

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    Description

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      Summary

      Customer's utilizing the Control Chart for their JIRA Software Reports are unable to select any options under "Refine Report" to select Columns nor Quick Filters

      Environment

      • JIRA v7.0.0-OD-08 with JIRA Agile v7.1.0-D20151020T142903
        • Tested in both Chrome Version 46.0.2490.80 (64-bit) and Safari Version 9.0 (10601.1.56.2)
        • Also tested in Firefox 41.0.2 and IE 11.0.9600.17843 (Both result in an error occurred message)

      Steps to Reproduce

      1. View JIRA Software Project's Control Chart and attempt to select Columns, Swimlanes, or Quick Filters to Refine the scope of the report

      Expected Results

      Report updates and displays results based on the selections under Refine Report

      Actual Results

      No errors in the JIRA logs however with the Browser Console opened, we see the following:

      Uncaught TypeError: Cannot read property 'update' of undefined

      This message appears each time you try to select a option from one of the Refine Report dropdowns.

      Notes

      (Optional - If Necessary)

      Workaround

      Change Columns/Swinlanes/Quick Filter then click on Reports icon
      controlchart.mp4

      Attachments

        1. Console.png
          Console.png
          492 kB
        2. controlchart.mp4
          1.06 MB
        3. workaround.png
          workaround.png
          154 kB

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              Unassigned Unassigned
              scranford Shawn C
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              Dates

                Created:
                Updated:
                Resolved: