Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-12554

Incorrect timestamps after re-importing a backup on a machine with a different timezone

    XMLWordPrintable

Details

    • Bug
    • Resolution: Unresolved
    • Medium
    • None
    • 8.5.3
    • None

    Description

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      When exporting data on a machine with timezone UTC+10 and importing it again on a machine with timezone UTC+2 all timestamps are off by 8 hours (note: they will show e.g. 4:30 pm on both machines regardless of the timezone).
      This causes issues with JIRA Agile data which is stored as unix timestamps and does not contain a timestamp by definition, those are imported correctly with the right offset.

      Steps to reproduce:

      1. Set timezone to UTC+10
      2. Export data
      3. Stop JIRA
      4. Set timezone to UTC+2
      5. Start JIRA
      6. Import data

      Symptoms

      • Agile charts do not list the correct issues, and the graphs are also incorrect.
      • Issue dates such as created, updated are also incorrect.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              wkritzinger Wolfgang Kritzinger
              Votes:
              13 Vote for this issue
              Watchers:
              24 Start watching this issue

              Dates

                Created:
                Updated: