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  1. Jira Software Data Center
  2. JSWSERVER-10668

Sprint reports are failing after closing a sprint

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      I’m having trouble getting to the Sprint 1 reports for my team. Attached is the image of the sprint report and error message as well as one of the stories closed in the sprint. You can see that the story was updated within the sprint and that the sprint shows that it ended on 4/17/14. The error is: "Error, no issues in sprint to generate scope change model". I look at the issues individually and things look right on the story but yet I can’t get to any of my sprint reports as this Error is preventing me from seeing them.

        1. Sprint Reports error.docx
          165 kB
        2. Velocity gettng error.PNG
          Velocity gettng error.PNG
          21 kB

            [JSWSERVER-10668] Sprint reports are failing after closing a sprint

            Kiran (Inactive) added a comment -

            Hi Jane,

            Thanks for your feedback on JIRA Agile.
            Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security.

            Regards,
            JIRA Agile Team

            Kiran (Inactive) added a comment - Hi Jane, Thanks for your feedback on JIRA Agile. Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. Regards, JIRA Agile Team

            Rief, Jane Marie added a comment -

            Thank you

            Rief, Jane Marie added a comment - Thank you

            Steve Haffenden (Inactive) added a comment -

            Hi Jane

            Thanks for taking the time to raise this issue. This sounds like a problem that may exist in JIRIA rather than Confluence. I've taken the liberty of copying this across to our JIRA project.

            Regards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - Hi Jane Thanks for taking the time to raise this issue. This sounds like a problem that may exist in JIRIA rather than Confluence. I've taken the liberty of copying this across to our JIRA project. Regards Steve Haffenden Confluence Bugmaster Atlassian

            Rief, Jane Marie added a comment -

            All my sprint reports are working now except the velocity chart. I modified the version dates to reflect that we started the sprint early (and thus the version). Velocity chart is getting the same error I was seeing before, see attached screen shot.

            Rief, Jane Marie added a comment - All my sprint reports are working now except the velocity chart. I modified the version dates to reflect that we started the sprint early (and thus the version). Velocity chart is getting the same error I was seeing before, see attached screen shot.

            Rief, Jane Marie added a comment -

            This is working now. It turns out that the Version Start date was not set to the same day as Sprint 1 start date so the report error-ed out. I think the error message could have been clearer but I'm glad that I figured it out.

            Rief, Jane Marie added a comment - This is working now. It turns out that the Version Start date was not set to the same day as Sprint 1 start date so the report error-ed out. I think the error message could have been clearer but I'm glad that I figured it out.

              Unassigned Unassigned
              32d99a5038fd Rief, Jane Marie
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: