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  1. Jira Software Data Center
  2. JSWSERVER-10456

Agile board is lost after JIRA onDemand was updated to 6.2 version

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      After getting the new JIRA, Agile plug-in doesn't work and board is unaccessible. Plug-in page reports:

      This add-on couldn't be loaded. It has one or more errors that prevent it from being enabled

            [JSWSERVER-10456] Agile board is lost after JIRA onDemand was updated to 6.2 version

            Michael Tokar added a comment -

            Hi,
            Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com).
            Regards,
            JIRA Agile Team

            Michael Tokar added a comment - Hi, Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com). Regards, JIRA Agile Team

            vectart added a comment -

            One day after, our team still needs the Agile board. Is anyone from Atlassian going to react to a blocker at their most valuable add-on?!

            vectart added a comment - One day after, our team still needs the Agile board . Is anyone from Atlassian going to react to a blocker at their most valuable add-on?!

              Unassigned Unassigned
              b75fe4eed80e vectart
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: