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  1. Jira Software Data Center
  2. JSWSERVER-10036

Error message is displayed when loading the Scrum or KanBan boards

      An error is displayed when any of the KanBan or Scrum boards are selected and loaded into the browser.
      If you clear the error message it is shown again when you click on a ticket to view it in the right hand (Jira Agile) pain.
      Tickets can be viewed without issue in the issues tab (not in Jira Agile)
      We tried restarting the Jira server which had no effect.
      Our users are unable to start their next sprint as they cannot enter estimates in the Jira Agile interface. We therefore need this resolving as soon as possible.

            [JSWSERVER-10036] Error message is displayed when loading the Scrum or KanBan boards

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.03
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2850185 ] New: JAC Bug Workflow v3 [ 2933202 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544986 ] New: JAC Bug Workflow v2 [ 2850185 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551730 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2544986 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909512 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1551730 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 746934 ] New: JIRA Bug Workflow w Kanban v6 [ 909512 ]
            mtokar.adm made changes -
            Workflow Original: GreenHopper Kanban Workflow v2 [ 579824 ] New: GreenHopper Kanban Workflow 20141014 [ 746934 ]
            Peter Obara made changes -
            Priority Original: Blocker [ 1 ] New: Critical [ 2 ]
            Peter Obara made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Open [ 1 ] New: Resolved [ 5 ]

              Unassigned Unassigned
              ae60015528ca Harry Crawford
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: