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  1. Jira Software Data Center
  2. JSWSERVER-10012

initial instantiation of Jira with GreenHopper on empty database is incomplete

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      Prepare a jira instance with Agile plugin, shut down it and empty the database (delete and recreate a the database), so you can start from clean.

      Jira will start and allow you to configure it, greenhopper will also start BUT you will discover the the Epic to Sprint Issue type are missing.

      You can verify this by trying to import a backup into Jira and Jira will report this missing field.

      Restarting Jira solves this problem, and also confirms the fact that when installed from clean, greenhooper fails to configure jira properly.

            [JSWSERVER-10012] initial instantiation of Jira with GreenHopper on empty database is incomplete

            Michael Tokar added a comment -

            Hi,
            Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com).
            Regards,
            JIRA Agile Team

            Michael Tokar added a comment - Hi, Could you please create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials to access the Support site should be the same as this one (jira.atlassian.com). Regards, JIRA Agile Team

              Unassigned Unassigned
              73f0b2e75f82 Sorin Sbarnea (Citrix)
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