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  1. Jira Cloud
  2. JSWCLOUD-26341

Customers cannot open certain boards when UIF enabled

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      Issue Summary

      When opening certain boards on enhanced board a 404 error occurs and the board does not load, instead displaying a message saying that the board doesn't have an assigned location.

      Steps to Reproduce

      1. Open any board
      2. If board doesn't load on enhanced experience
        1. Check network tab and search mobile
        2. The request has a 404

      Expected Results

      Board loads as normal

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      ...

      Workaround

      Turning off enhanced board and backlog for instance

            [JSWCLOUD-26341] Customers cannot open certain boards when UIF enabled

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              22883266554f Tanvee Islam (Inactive)
              22883266554f Tanvee Islam (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: