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  1. Jira Cloud
  2. JSWCLOUD-26265

The epic colour of the custom issues types added at Level 1 will not reflect on cards in the board view.

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      Issue Summary

      The epic colour of the custom issues types added at Level 1 will not reflect on cards in the board view.

      Steps to Reproduce

      1. Add custom issue types to Level 1 in the Issue type hierarchy configuration
      2. Add the issue types to a project's Issue type scheme
      3. Create issues of the custom epic types and child issues within them
      4. Ensure the issues are displayed on the Board
      5. Change the Epic colour for the Custom Epic issues

      Expected Results

      The same colour will be reflected in the board view.

      Actual Results

      The Epic's labels added to the cards will be purple for the custom epic issue types. The changes made to the System Epics work as expected.
      Backlog also picks the colour correctly.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available

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          Screenshot 2024-01-23 at 7.15.38 PM.png
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        3. Screenshot 2024-01-23 at 7.15.55 PM.png
          Screenshot 2024-01-23 at 7.15.55 PM.png
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            [JSWCLOUD-26265] The epic colour of the custom issues types added at Level 1 will not reflect on cards in the board view.

            Tomas Straka added a comment -

            This trivial thing is affecting our workflow and negatively impacts our UX :/

            Tomas Straka added a comment - This trivial thing is affecting our workflow and negatively impacts our UX :/

            Frankie Fuller added a comment -

            urgh we just built a POC and everything looked good, until this really basic bug destroyed the CX for our senior users yuk.

            Frankie Fuller added a comment - urgh we just built a POC and everything looked good, until this really basic bug destroyed the CX for our senior users yuk.

              Unassigned Unassigned
              a82fc827eb8d Tulsi
              Affected customers:
              4 This affects my team
              Watchers:
              11 Start watching this issue

                Created:
                Updated: