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Bug
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Resolution: Duplicate
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Low
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None
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1
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Minor
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Issue Summary
When attempting to split an issue that has a workflow that contains validators to make fields required, Jira throws the following generic error:
Steps to Reproduce
- Create a Validator in the workflow making any field required
- Try to Split the issue by going to Backlog > Right-click on the issue > Split
- On the Slit issue dialog, set an Estimation for all issues
Expected Results
The issues should be Split with no errors
Actual Results
An error "We're having some trouble splitting the issue. Refresh the page and try again." is displayed.
Workaround
Currently, the only workaround is to make the field Required within the Field Configuration, instead of using the validators in the workflow.
However, please notice that if the field configuration is being used by other projects that must keep different behaviors, it would be necessary to create a different field configuration for this specific issue type/project.
- duplicates
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JSWCLOUD-22317 Required fields block issue splitting with erroneous workflow error
- Closed
- is related to
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JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages
- Gathering Interest