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  1. Jira Cloud
  2. JSWCLOUD-25959

When enhanced board and backlog is enabled, issues created or updates on a different page are not reflected without a page refresh

      Issue Summary

      When enhanced board and backlog is enabled, issues created or updated on a different page are not reflected without a page refresh.

      On non-enhanced boards, the changes are reflected on the board within seconds.

      Steps to Reproduce

      1. Open any board with Enhanced Board and Backlog enabled
      2. Make a change on one of the existing issues on the board (assignee or status update, for example) or create a new ticket that should reflect in the said board.
      3. Observe that the changes are not reflected until the page is refreshed.

      Expected Results

      • The changes done on issues outside of the board should be reflected on it within a few seconds.

      Actual Results

      • The changes done on issues outside of the board are not reflected until the user refreshes the page.

      Workaround

      • Refresh the page every time there is a change in the issues. However, in case the user is not aware of the changes on an issue, they will be seeing outdated information.

            [JSWCLOUD-25959] When enhanced board and backlog is enabled, issues created or updates on a different page are not reflected without a page refresh

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              edd6b3399298 Chris Hanson (Inactive)
              78c9c9b7d3dc Danieli Barboza
              Affected customers:
              3 This affects my team
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: