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Bug
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Resolution: Fixed
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Highest
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7
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Severity 3 - Minor
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5
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Issue Summary
In a Kanban Board when "Days in Column" is enabled, it's not showing the Cumulative Value on Card Layout.
Ideal Logic - For example, you move an issue to the 'In Progress' column, and it stays there for 2 days. You then move the issue to the 'Code Review' column, and it stays there for 1 day. During code review, you receive feedback, which requires more development work for the issue. So, you move the issue back to the 'In Progress' column, and it stays there for 1 day. In this example, the indicator reflects the cumulative value of 3 days for the issue in the 'In Progress' column.
https://support.atlassian.com/jira-software-cloud/docs/customize-cards/
Steps to Reproduce
- Choose any historic issue which is moved across various statuses in a Kanban Board.
- Enable the Enhanced Board View
- It is counting the days from the last status changed date which is less than cumulative count.
It will either show less number of days, or zero in case status is choosen for the first time, i.e. 0 days.
Without enabling Enhanced Board View (Expected Behaviour):
Expected Results
It should show the cumulative count as per the documentation - https://support.atlassian.com/jira-software-cloud/docs/customize-cards/
Actual Results
It doesn't show the Cumulative count with Enhanced Board enabled.
Workaround
Current Workaround is to disable Enhanced Board View
- mentioned in
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Page Failed to load
[JRACLOUD-85925] Days in Column not showing "Cumulative Value" with "Enhanced Board View"
I am experiencing this, after disabling the enhanced board view. I cannot see a pattern for specific tickets or statuses, but ~10-15 pf tickets do not show the days in column on the board.
Hi all, a fix to support cumulative days will be rolling out over the coming days
I have turned off the feature flag related to the previous fix as we may have some regression in days in column behaviour for some users. We will continue to investigate this issue and re release the cumulative fix shortly.
Hi all, the recent fix that went out was to ensure days in column would also count previous days a ticket was in a column if it was moved backwards. We also clearly have another bug with days in column that we will look into asap. Thank you for your patience. We'll either reopen this ticket or link to the relevant ticket shortly. Please ensure you have enabled days in column in your 'board settings > card layout' in the enhanced board, however we are aware the missing days in column issue exists for some users even with this setting on and that is what we will be looking into.
Looks like some others are tracking this via JSWCLOUD-25917
It's also being discussed in this community thread as well
We are still seeing this problem in our cloud instance. How long will the fix take to reach all customers?
Hi all, the fix for this is being worked on and should be rolling out over the next few days. Thank you for bringing this to our attention.
Best,
Maz
Hi all, this change has just now been rolled out from 50% to 100% of customers.