In Jira Software boards (Kanban Board or Active Sprints) (Company-Managed) when an issue is selected through keyboard shortcut, the actions menu is called with the dot (.) and the menu is exited with ESC or closed, the keyboard shortcuts will not work anymore until the web browser is refreshed.
- Go to Active sprints or Kanban Board.
- Select an issue with keyboard shortcuts.
- Trigger the Actions Menu with dot (.)
- Exit the menu with ESC or Close.
- Try to use the keyboard shortcuts again.
The keyboard shortcuts should work normally.
The keyboard shortcuts stopped working.
Refresh the web browser.