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  1. Jira Platform Cloud
  2. JRACLOUD-92605

An issue screen / modal is reopened after creating a child issue and closing the screen

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      Issue Summary

      An issue screen is reopened after creating a child issue and closing the screen on a board in a company managed project.

      Steps to Reproduce

      1. Create a company managed project
      2. Create an epic in the project
      3. Open the epic on the board and create a child issue by clicking on the [Add a child issue] button
        • This issue only occurs when a create issue screen appears during this step because of required fields
      4. Close the issue screen by clicking on the [×] button on the upper right of the screen

      Expected Results

      The issue screen remains closed.

      Actual Results

      The issue screen is reopened.

      AtlassianSupport 2023-03-23 at 15.43.41.mov

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. AtlassianSupport 2023-03-23 at 15.43.41.mov
          7.76 MB

            [JRACLOUD-92605] An issue screen / modal is reopened after creating a child issue and closing the screen

            Matthew Hunter added a comment -
            Atlassian Update - October 16, 2024

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!
            Jira Cloud team

            Matthew Hunter added a comment - Atlassian Update - October 16, 2024 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team! Jira Cloud team

              Unassigned Unassigned
              3fb4e7e36438 K. Tajima
              Affected customers:
              4 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: