Uploaded image for project: 'Jira Software Cloud'
  1. Jira Software Cloud
  2. JSWCLOUD-23326

Creating a Kanban board with sample data results in undescriptive error

    XMLWordPrintable

Details

    Description

      Issue Summary

      When a user created attempted to create Kanban with sample data board on an existing project they see the error

      ErrorUnexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: expected one element but was: <com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@a0b82f76, com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@b94e2a52>
      

      Steps to Reproduce

      1. Create a company-managed project with the kanban project template.
      2. In this new created project click the board dropdown in the sidebar, and select Create board at the end of the dropdown.
      3. In the following Popup window select Create a Kanban board with sample data
      4. Type in the new project name, project key and project lead and click Create board.

      Expected Results

      Board with sample data should be created OR if it cannot be created, the error message should contain explanation of what needs fixing.

      Actual Results

      The board was not created and the error message is not informative.

      ErrorUnexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: expected one element but was: <com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@a0b82f76, com.atlassian.jira.issue.fields.config.FieldConfigSchemeImpl@b94e2a52>
      

      Workaround

      The issue appears to be related to the context on certain custom fields. Removing the context from the field Story Points appears to have fixed the issue:

      Attachments

        Activity

          People

            Unassigned Unassigned
            23ef3e30d63c Anusha Rutnam
            Votes:
            1 Vote for this issue
            Watchers:
            7 Start watching this issue

            Dates

              Created:
              Updated: