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  1. Jira Cloud
  2. JSWCLOUD-22552

Unable to edit 'Custom data' field for Send Web Request in Automation for Jira

      Issue Summary

      Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.

      Steps to Reproduce

      1. Create a new Rule or Open an existing Automation Rule.
      2. Add the Action Send web request.
      3. Select the Webhook body as Custom Data
      4. The custom data field is disabled and cannot be edited. 

      Expected Results

      The custom data field should be enabled and editable. 

      Actual Results

      The custom data field is disabled and cannot be edited. 

      Workaround

      You can use the browser inspector do make the field editable, as described below:

      1. Right-click on the field and chose the option Inspect
      2. In the element as described below, remove the disabled clause and hit the "Enter" key on your keyboard.
      <textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
      

            [JSWCLOUD-22552] Unable to edit 'Custom data' field for Send Web Request in Automation for Jira

            Rebecca Smith made changes -
            Component/s Original: Jira Platform - Automation [ 60591 ]
            Component/s New: Automation [ 68402 ]
            Key Original: JRACLOUD-75639 New: JSWCLOUD-22552
            Project Original: Jira Cloud [ 18514 ] New: Jira Software Cloud [ 18511 ]
            Rebecca Smith made changes -
            Labels New: Automation_Move_JSW
            Andrew T made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 538177 ]
            Heitor T (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 7 New: 11
            K. Yamamoto made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 517764 ]
            Andrew Freedman made changes -
            Due Date New: 29/Dec/2020
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]
            Heitor T (Inactive) made changes -
            Description Original: h3. Issue Summary

            Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.
            h3. Steps to Reproduce
             # Create a new Rule or Open an existing Automation Rule.
             # Add the Action *Send web request.*
             # Select the *Webhook body* as *Custom Data*. 
             # The custom data field is disabled and cannot be edited. 

            h3. Expected Results

            The custom data field should be enabled and editable. 
            h3. Actual Results

            The custom data field is disabled and cannot be edited. 
            h3. Workaround

            You can use the browser inspector do make the field editable, as described below:

            # Right-click on the field and chose the option *Inspect*
            # In the element as described below, remove the *disabled* clause and hit the "Enter" key on your keyboard.

            {code}
            <textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
            {code}
            New: h3. Issue Summary

            Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.
            h3. Steps to Reproduce
             # Create a new Rule or Open an existing Automation Rule.
             # Add the Action *Send web request.*
             # Select the *Webhook body* as *Custom Data*. 
             # The custom data field is disabled and cannot be edited. 

            h3. Expected Results

            The custom data field should be enabled and editable. 
            h3. Actual Results

            The custom data field is disabled and cannot be edited. 

             !Screenshot 2020-11-27 at 3.25.06 PM.png|thumbnail!

            h3. Workaround

            You can use the browser inspector do make the field editable, as described below:

            # Right-click on the field and chose the option *Inspect*
            # In the element as described below, remove the *disabled* clause and hit the "Enter" key on your keyboard.

            {code}
            <textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
            {code}
            Heitor T (Inactive) made changes -
            Description Original: h3. Issue Summary

            Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.
            h3. Steps to Reproduce
             # Create a new Rule or Open an existing Automation Rule.
             # Add the Action *Send web request.*
             # Select the *Webhook body* as *Custom Data*. 
             # The custom data field is disabled and cannot be edited. 

            h3. Expected Results

            The custom data field should be enabled and editable. 
            h3. Actual Results

            The custom data field is disabled and cannot be edited. 
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.
            h3. Steps to Reproduce
             # Create a new Rule or Open an existing Automation Rule.
             # Add the Action *Send web request.*
             # Select the *Webhook body* as *Custom Data*. 
             # The custom data field is disabled and cannot be edited. 

            h3. Expected Results

            The custom data field should be enabled and editable. 
            h3. Actual Results

            The custom data field is disabled and cannot be edited. 
            h3. Workaround

            You can use the browser inspector do make the field editable, as described below:

            # Right-click on the field and chose the option *Inspect*
            # In the element as described below, remove the *disabled* clause and hit the "Enter" key on your keyboard.

            {code}
            <textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
            {code}

              Unassigned Unassigned
              f8dac69712b5 Eshan Anchan
              Affected customers:
              11 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: