We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-22552

Unable to edit 'Custom data' field for Send Web Request in Automation for Jira

      Issue Summary

      Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.

      Steps to Reproduce

      1. Create a new Rule or Open an existing Automation Rule.
      2. Add the Action Send web request.
      3. Select the Webhook body as Custom Data
      4. The custom data field is disabled and cannot be edited. 

      Expected Results

      The custom data field should be enabled and editable. 

      Actual Results

      The custom data field is disabled and cannot be edited. 

      Workaround

      You can use the browser inspector do make the field editable, as described below:

      1. Right-click on the field and chose the option Inspect
      2. In the element as described below, remove the disabled clause and hit the "Enter" key on your keyboard.
      <textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
      

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Cloud'
            1. Jira Cloud
            2. JSWCLOUD-22552

            Unable to edit 'Custom data' field for Send Web Request in Automation for Jira

                Issue Summary

                Unable to edit 'Custom data' field for Send Web Request in Automation for Jira.

                Steps to Reproduce

                1. Create a new Rule or Open an existing Automation Rule.
                2. Add the Action Send web request.
                3. Select the Webhook body as Custom Data
                4. The custom data field is disabled and cannot be edited. 

                Expected Results

                The custom data field should be enabled and editable. 

                Actual Results

                The custom data field is disabled and cannot be edited. 

                Workaround

                You can use the browser inspector do make the field editable, as described below:

                1. Right-click on the field and chose the option Inspect
                2. In the element as described below, remove the disabled clause and hit the "Enter" key on your keyboard.
                <textarea rows="10" class="textarea long-field long-field" name="customBody" id="customBody" disabled=""></textarea>
                

                        Unassigned Unassigned
                        f8dac69712b5 Eshan Anchan
                        Votes:
                        11 Vote for this issue
                        Watchers:
                        17 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            f8dac69712b5 Eshan Anchan
                            Affected customers:
                            11 This affects my team
                            Watchers:
                            17 Start watching this issue

                              Created:
                              Updated:
                              Resolved: