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  1. Jira Cloud
  2. JSWCLOUD-22452

A single scheduled rule executes twice for some customers intermittently

      Issue Summary

      A single scheduled rule executes twice for some customers intermittently

      Steps to Reproduce

      Difficult to reproduce.

      1. Create a rule that executes once a day
      2. Check the audit logs

      Expected Results

      The rule executes once a day 

      Actual Results

      The rule sometimes triggered twice on the same day at the same time with a difference of a 4-5 seconds

      Workaround

      There is no workaround at this time

            [JSWCLOUD-22452] A single scheduled rule executes twice for some customers intermittently

            Rebecca Smith made changes -
            Component/s Original: Jira Platform - Automation [ 60591 ]
            Component/s New: Automation [ 68402 ]
            Key Original: JRACLOUD-77383 New: JSWCLOUD-22452
            Project Original: Jira Cloud [ 18514 ] New: Jira Software Cloud [ 18511 ]
            Rebecca Smith made changes -
            Labels New: Automation_Move_JSW
            Radu made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 602328 ]
            Radu made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 602328 ]
            Yvan Martin made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Bugfix Automation Bot made changes -
            Support reference count Original: 6 New: 8
            SET Analytics Bot made changes -
            UIS New: 1
            Bugfix Automation Bot made changes -
            Priority Original: Medium [ 3 ] New: High [ 2 ]

              Unassigned Unassigned
              3fb4e7e36438 K. Tajima
              Affected customers:
              9 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: