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Bug
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Resolution: Unresolved
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Medium
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Severity 3 - Minor
Issue Summary
Automation for Jira does not automatically map issue types when cloning issues among Team-managed projects.
Steps to Reproduce
- Create an automation rule (can be triggered by JQL) that clones issues from one team-managed project into another
- Run the automation.
Expected Results
Actual Results
Note that the issue is also reproducible when cloning a company-managed project onto another. The automation rule associates the issue type with a Team-Managed issue type instead
Also please note that the issue is intermittent.
Workaround
A possible workaround would be to create a new issue using the Create issue action instead of cloning the issue and copying the field values from the trigger issue.