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  1. Jira Platform Cloud
  2. JRACLOUD-91119

The number of votes for an issue as well Checklist progress is not getting displayed immediately in the card after the update

      Issue Summary

      When a user votes for an issue, it doesn't show up immediately in the cards of a board. It takes a while to get updated despite showing correctly under the Backlog tab

      Screen Recording 2021-10-29 at 16.51.31.mov

      Steps to Reproduce

      1. View an issue.
      2. Update for the issue.
      3. Go back to the board and check the issue card.

      Expected Results

      The number of votes should show up once it is updated for the issue. 

      Actual Results

      The number will not show the updated value for a very long time. But we can see the updated value under the issue view as well as under the Backlog section.

      Workaround

      Transition any issue to a different column, transition back and refresh the page. The vote field should be updated now.

            [JRACLOUD-91119] The number of votes for an issue as well Checklist progress is not getting displayed immediately in the card after the update

            Dylan added a comment -

            Hi all,

            Thank you for raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved.

            To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            Dylan added a comment - Hi all, Thank you for raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.

            It affects way more than just votes. 

            For example, read-only custom fields based on entity properties are not updated too:

            https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-702744

            Jack Hunter [HeroCoders] added a comment - - edited It affects way more than just votes.  For example, read-only custom fields based on entity properties are not updated too: https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-702744

            Hello,

            We are using a kanban board to manage our Retrospective items as we have a large team.

            Each week we are voting on issues, but since votes are showing up with a delay we are not sure if we are looking at the correct dataset.

            Anything to speed this up would be great.

            Thanks,

            Chris

            Christophe Raeymaekers added a comment - Hello, We are using a kanban board to manage our Retrospective items as we have a large team. Each week we are voting on issues, but since votes are showing up with a delay we are not sure if we are looking at the correct dataset. Anything to speed this up would be great. Thanks, Chris

              Unassigned Unassigned
              3d9abf6fa792 Karthik Raja V
              Affected customers:
              1 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: