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  1. Jira Cloud
  2. JSWCLOUD-21840

Sykes Budapest Alesforce UAT suggestions

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Hi,

      1. Cannot find the escalation for repair. There is a possibility to create IA, but repair process is not included.
      2. When L3 is assigning a task to another level, after that L3 cannot get into it, therefore cannot make any changes, add info.
      3. Could not find a field to record into the invoice number? (on setting the Asset) 

      Thank you,

      Enikő Csakarov

            [JSWCLOUD-21840] Sykes Budapest Alesforce UAT suggestions

            Matthew Hunter added a comment -
            Atlassian Update - August 31, 2023

            Hi everyone,

            Thank you for bringing this suggestion to our attention.

            As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, as a result of inactivity (no votes or comments for an extended period of time), this suggestion didn’t make it to the roadmap and we are closing it.

            While this issue has been closed, our Product Managers continue to look at requests in https://jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - August 31, 2023 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, as a result of inactivity (no votes or comments for an extended period of time), this suggestion didn’t make it to the roadmap and we are closing it. While this issue has been closed, our Product Managers continue to look at requests in https://jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team!

            Eniko Csakarov added a comment -

            This task is related to PFU Salesforce UAT

            Eniko Csakarov added a comment - This task is related to PFU Salesforce UAT

              Unassigned Unassigned
              5dbd262cabd9 Eniko Csakarov
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