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  1. Jira Platform Cloud
  2. JRACLOUD-90352

Insight widget doesn't load if board's JQL refers to project ID instead of KEY

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low
    • Board - Insights
    • None

      Issue Summary

      When trying to load the Insight widget in a company-managed board, it won't load showing the error below:

      This happens if the JQL for the board's filter is referring to the project ID instead of project KEY.

      Steps to Reproduce

      1. Create a company-manage board
      2. Configure the board's filter to take the project ID, instead of key. E.g:
         project = 10037 ORDER BY Rank ASC   

      Expected Results

      The Insight widget should work fine despite the ID being used instead of the key. For saved filters, Jira replaces the project KEY with the ID when the project key changes so that it doesn't break existing filters.

      Actual Results

      The widget won't load, showing the same error as when the user doesn't have the "View aggregated data" permission in the project

      Workaround

      Replace the project ID with its KEY in the filter.

              Unassigned Unassigned
              65e09325370f Renato Pereira (Inactive)
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                Created:
                Updated:
                Resolved: