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  1. Jira Software Cloud
  2. JSWCLOUD-21485

Loading an issue in backlog shows blank section for details

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    Description

      Issue Summary

      When a user visits the Kanban backlog page and clicks on an issue, the right section where all the details should be shown is blank. This behavior is random, and sometimes if you reload the page it will display the details section correctly. If you use shift + reload (cmd + R) it will show the details section correctly.

      So far this happens with Firefox v87 and v88 ( seen this behaviour in Chrome as well, but very rarely)

      Video is attached

      I'm editing this issue since one user has reported this behavior on a Scrum Board as well.

      Steps to Reproduce

      1. Step 1 Visit the Kanban backlog page.
      2. Step 2 Click on any issue.

      Expected Results

      View issue screen should be shown in the right panel.

      Actual Results

      Blank section

      Workaround

      use shift + reload (cmd+R)

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            Unassigned Unassigned
            4bd2fd3801db Jorge H
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            Dates

              Created:
              Updated:
              Resolved: