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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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Issue Summary
Workflow transition via smart commits does not work as expected if the workflow transition name contains accented characters
- This seems to occur only if the transition name contains accented character in the first word (Example: réalisation-terminée)
- If the first word contains non-accented characters, then the workflow transition is working as expected (Example: recette-terminée)
Steps to Reproduce
- Create a Jira software project
- Associate a workflow with project such that:
a) The transition name of the same status contains accented characters (Example: réalisation-terminée)
b) Enable "Allow all statuses to transition to this one" for the destination status - Integrate Jira cloud with a development tool such as Github or Gitlab for Jira
- Perform a smart commit from the development tool to perform a workflow transition
Example:Test example.txt TEST-123 #réalisation-terminée
Expected Results
The issue should be transitioned to the destination status via the transition (In this case: réalisation-terminée)
Actual Results
The issue is not transitioned to the destination status even though we notice that the commit information is seen in the ticket
Workaround
Rename the workflow transition name to include non-accented characters in the first word.