Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-20901

Allow the creation of Multiple Sub-task issue types in Team Managed projects

    • 204
    • 91
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Atlassian status as of September 2022

      Hello all,

      Thank you for watching, voting, and commenting on this issue.

      We use this data as well as many other inputs to feed into our prioritisation process. Having multiple subtask issue types is something that we may consider in the future, although it is not something that we will be focusing on in the next 6 months. We want to share this with you to ensure you can plan out your use of projects within Jira Software effectively.

      In the short-term, we recommend teams use Company-Managed Projects if this is an absolute must for you. We apologise for the inconvenience this may cause you.

      Please continue to vote and in particular please continue to add comments on how your team would find value when having multiple subtask issue types. This contextual information of what you are doing and why you are doing is invaluable for us in providing you with a product that will grow with your needs.

      Thank you,
      Eoin Ryan
      Product Manager

      Now, we have only a single sub-task issue type in Jira next-gen.

      It would be great if the ability to create multiple sub-task issue types could be implemented in Next-gen.

          Form Name

            [JSWCLOUD-20901] Allow the creation of Multiple Sub-task issue types in Team Managed projects

            This request is here since 2022, any likelyhood it will come in 2025? I do like the NG project setup a lot but urgently miss this feature

            Marc Smaak added a comment - This request is here since 2022, any likelyhood it will come in 2025? I do like the NG project setup a lot but urgently miss this feature

            Nawoda added a comment - - edited

            This is a really needed feature. Under the story we need to raise bugs related to that story

            Nawoda added a comment - - edited This is a really needed feature. Under the story we need to raise bugs related to that story

            Please add this feature. Team-managed projects are objectively superior in many ways and are vastly easier to manage, and yet, due to this limitation, they can only be used in limited circumstances.

            Ryan Gordon added a comment - Please add this feature. Team-managed projects are objectively superior in many ways and are vastly easier to manage, and yet, due to this limitation, they can only be used in limited circumstances.

            Vipul added a comment -

            This should be must have feature as most of us need defect as subtask on story

            Vipul added a comment - This should be must have feature as most of us need defect as subtask on story

            Simon R added a comment -

            This would be great to have. XRay have a sub-test execution type that can't be used, presumably because of not able to have multiple Subtask in team managed.  XRay test executions have to be used in team managed which are only linked to a Story so are not displayed underneath the Story on a Scrum Board when grouping by Subtask 

            Simon R added a comment - This would be great to have. XRay have a sub-test execution type that can't be used, presumably because of not able to have multiple Subtask in team managed.  XRay test executions have to be used in team managed which are only linked to a Story so are not displayed underneath the Story on a Scrum Board when grouping by Subtask 

            +1 Last update was September 2022. I think it might be time to revisit.

            Agastya Bhatt added a comment - +1 Last update was September 2022. I think it might be time to revisit.

            It is such an inconvenience, people are requesting this since 2018.

            Andress Martin added a comment - It is such an inconvenience, people are requesting this since 2018.

            It'll be great to have this feature, we can use it for testing types, and we usually have Story bug subtasks, so you can see the bugs under a story in the board instead of at the bottom and not connected to the story. Please add this.

            Fernando Prato added a comment - It'll be great to have this feature, we can use it for testing types, and we usually have Story bug subtasks, so you can see the bugs under a story in the board instead of at the bottom and not connected to the story. Please add this.

            This would help our team IMMENSELY. I don't really get why it's not available for team-managed but it's available for company.  Please make it available!

            Christie Cox added a comment - This would help our team IMMENSELY. I don't really get why it's not available for team-managed but it's available for company.  Please make it available!

            Isai Navarro added a comment - https://getsupport.atlassian.com/browse/JST-1003390

            I would really like to see this feature as it would allow us to add Defects, Questions, Observations as Sub tasks and it appears under story. This will add more visibility to the board, and also easy to create related Metrics.

            Sumalatha Nunna added a comment - I would really like to see this feature as it would allow us to add Defects, Questions, Observations as Sub tasks and it appears under story. This will add more visibility to the board, and also easy to create related Metrics.

            +1 from me as well. I would really like to see this feature as it would allow us to add a specific sub task type that represents questions on a board used for user requirement tracking

            Andreas Hoppe added a comment - +1 from me as well. I would really like to see this feature as it would allow us to add a specific sub task type that represents questions on a board used for user requirement tracking

            +1 This seems like an easy win and would make a world of difference for us

            Alexander Thomas added a comment - +1 This seems like an easy win and would make a world of difference for us

            Olga Grib added a comment -

            +1 amazing that this hasn't been implemented yet. I need to create different types of testing subtasks as part of a bigger testing task.

            Olga Grib added a comment - +1 amazing that this hasn't been implemented yet. I need to create different types of testing subtasks as part of a bigger testing task.

            +1 This would be great when Teams need to create tasks with subtasks that have specific requirements.  This would allow us to create automations that run against those created subtask types.

            Ross Thomas added a comment - +1 This would be great when Teams need to create tasks with subtasks that have specific requirements.  This would allow us to create automations that run against those created subtask types.

            +1

            profmstoica added a comment - - edited

            This would be useful to differentiate sub-tasks for different types of tasks, differentiating testing tasks, sub-tasks, and development sub-tasks.

            profmstoica added a comment - - edited This would be useful to differentiate sub-tasks for different types of tasks, differentiating testing tasks, sub-tasks, and development sub-tasks.

            It would be nice to have different kinds of subtasks for one task, Not only because of different icons but because different custom fields are needed for different activities in our use cases. (no I wouldn't like to use forms.

            Orsós Imre added a comment - It would be nice to have different kinds of subtasks for one task, Not only because of different icons but because different custom fields are needed for different activities in our use cases. (no I wouldn't like to use forms. ) 

            Sam Prince added a comment -

            We've added a custom field onto the subtask issue type to allow us to tag it as a bug, but it still has the default subtask icon and isn't as nice a solution for reporting or general clarity/usability.

            It's surprising that a company worth $62bn isn't capable of implementing this feature despite nearly 800 votes for it.

            Sam Prince added a comment - We've added a custom field onto the subtask issue type to allow us to tag it as a bug, but it still has the default subtask icon and isn't as nice a solution for reporting or general clarity/usability. It's surprising that a company worth $62bn isn't capable of implementing this feature despite nearly 800 votes for it.

            Looking back on it, one gets the impression that this is a deliberately overlooked functionality

            Karol Pietruszka added a comment - Looking back on it, one gets the impression that this is a deliberately overlooked functionality

            I want to add sprint bugs under the story to have them visible better on the board and easy to filter. I don't get why it's allowed in company-managed but in team-managed projects, it's still not. And no update nor other solution since September 2022

            Arek Pęcherz added a comment - I want to add sprint bugs under the story to have them visible better on the board and easy to filter. I don't get why it's allowed in company-managed but in team-managed projects, it's still not. And no update nor other solution since September 2022

            jade added a comment -

            why is doesn't allowed yet?? team project is too hard to manage the board.. too many restrictions.

            jade added a comment - why is doesn't allowed yet?? team project is too hard to manage the board.. too many restrictions.

            @purwi.tivari

            I suggest using common linking between issues on the same level. You can link the Story with the Bug and use this hierarchy viewer to improve and manage the dependencies https://marketplace.atlassian.com/apps/1211022/links-hierarchy-full-dependency-and-link-viewer?tab=overview&hosting=cloud

            Michał Mazur added a comment - @purwi.tivari I suggest using common linking between issues on the same level. You can link the Story with the Bug and use this hierarchy viewer to improve and manage the dependencies https://marketplace.atlassian.com/apps/1211022/links-hierarchy-full-dependency-and-link-viewer?tab=overview&hosting=cloud

            purvi.tiwari added a comment - - edited

            As sub-type can't be added in team projects, do you suggest any other way that my team can add bugs/improvements which are part of a story?

            Want to understand the alternative suggested by jira as the feature is not available YET

             

            also is there any update on this, as last response from Atlassian is almost 1 year ago

            purvi.tiwari added a comment - - edited As sub-type can't be added in team projects, do you suggest any other way that my team can add bugs/improvements which are part of a story? Want to understand the alternative suggested by jira as the feature is not available YET   also is there any update on this, as last response from Atlassian is almost 1 year ago

            I need this to report bugs under stories. Bugs should be of different type than regular subtask.

            Michał Kuls added a comment - I need this to report bugs under stories. Bugs should be of different type than regular subtask.

            What is the reason Atlassian allows new sub task types for company managed software and not team managed software? I understand that you cannot add these custom sub tasks to team managed even if you have them for company managed right now, but I'm wondering what the reason behind this was? Maybe that will help us understand and create better standard processes moving forward. Because of this discrepancy, we cannot have the same standard processes and workflows for our projects. Having a bug subtask is pretty common, and I'm interested in learning why its allowed for company and not team. 

            Justin Gubbels added a comment - What is the reason Atlassian allows new sub task types for company managed software and not team managed software? I understand that you cannot add these custom sub tasks to team managed even if you have them for company managed right now, but I'm wondering what the reason behind this was? Maybe that will help us understand and create better standard processes moving forward. Because of this discrepancy, we cannot have the same standard processes and workflows for our projects. Having a bug subtask is pretty common, and I'm interested in learning why its allowed for company and not team. 

            Julie added a comment -

            Voting for this also - it would be extremely helpful to have diff subtask types

            Julie added a comment - Voting for this also - it would be extremely helpful to have diff subtask types

            My team wants this for managing staff check-ins. We'd like to have a variety of subtask types against a single employee task.

            Dominic Farrington added a comment - My team wants this for managing staff check-ins. We'd like to have a variety of subtask types against a single employee task.

            Vova Dehtiarov added a comment - - edited

            This is so heavy needed, I've been waiting for this feature for years.
            I can't add sub-bug to story right now, and it blocked me for YEARS from using team-managed projects.

            If anyone from Jira team read this thread - lack of this feature in team-managed projects is a sole reason why I've been moving most of my projects to Clickup and other project-management tools.

            Now I have to work with Jira again, and it would be highly appreciated if you could add it.

            Thank you,
            Vova

            Vova Dehtiarov added a comment - - edited This is so heavy needed, I've been waiting for this feature for years. I can't add sub-bug to story right now, and it blocked me for YEARS from using team-managed projects. If anyone from Jira team read this thread - lack of this feature in team-managed projects is a sole reason why I've been moving most of my projects to Clickup and other project-management tools. Now I have to work with Jira again, and it would be highly appreciated if you could add it. Thank you, Vova

            I agree this would be very useful, in my team we want to have multiple sub-task types, and currently we are only able to create 1 subtask type which is not desired.

            Antonio Goncalves added a comment - I agree this would be very useful, in my team we want to have multiple sub-task types, and currently we are only able to create 1 subtask type which is not desired.

            I should qualify because I missed "team managed" in the title previously. I'm using a company managed project, 

            RANDY_GUETTER added a comment - I should qualify because I missed "team managed" in the title previously. I'm using a company managed project, 

            Hi. New to the thread and came across it as part of my search on next steps. I was able to create the new SubTask Issue Type. All good. However, I don't know where to go from there. How can I associate this new SubTask Type with a Story. In short I want to be able to associate multiple SubTask Types (Default SubTask; Ideation SubTask) with a Story. 

            The reason for doing this is I "believe" I need to track the two SubTasks Types separately because of the way Boards work.

            Randy Guetter added a comment - Hi. New to the thread and came across it as part of my search on next steps. I was able to create the new SubTask Issue Type. All good. However, I don't know where to go from there. How can I associate this new SubTask Type with a Story. In short I want to be able to associate multiple SubTask Types (Default SubTask; Ideation SubTask) with a Story.  The reason for doing this is I "believe" I need to track the two SubTasks Types separately because of the way Boards work.

            The above is a solution for a company managed project.
            It is not a solution for team managed projects.

            Tijs Tijert added a comment - The above is a solution for a company managed project. It is not a solution for team managed projects.

            Admin added a comment -

            @leifvanart

            Thank you very much! It works!

            Admin added a comment - @leifvanart Thank you very much! It works!

            You should be able to update the icon as well. Now that you have added the issue type, go back to where you added it. 

            Gear icon, issues, issue types, and find the sub-task issue type you created.

            Once you find it click the 3 dots to the right (...) followed by edit. 

            In the edit screen you will have the Issue Type Avatar option. This will allow you to setup the desired logo/image.

             

            Leif Van Art added a comment - You should be able to update the icon as well. Now that you have added the issue type, go back to where you added it.  Gear icon, issues, issue types, and find the sub-task issue type you created. Once you find it click the 3 dots to the right (...) followed by edit.  In the edit screen you will have the Issue Type Avatar option. This will allow you to setup the desired logo/image.  

            Admin added a comment -

            @leifvanart

            Thank you. I did that, but on the board it is looking exactly the same as all other sub-tasks, so it is still hard to distinguish visually. I would expect from Jira team to at least provide the ability to change this icon as well then from blue sub-task to a red bug icon as I am still forced to pre-text the description with "BUG" to make distinguishable...

            Admin added a comment - @leifvanart Thank you. I did that, but on the board it is looking exactly the same as all other sub-tasks, so it is still hard to distinguish visually. I would expect from Jira team to at least provide the ability to change this icon as well then from blue sub-task to a red bug icon as I am still forced to pre-text the description with "BUG" to make distinguishable...

            @Admin,

            You will need to add a different sub-task issue type to the configuration.

            Jira Site Admin required:

            Browse to Jira

            Click the gear in the upper right 

            Click Issues

            Click Issue Types (left side)

            Add new subtask issue type

            Associate issue type with your project

            (Going off memory here but that should get you there.)

            Leif Van Art added a comment - @Admin, You will need to add a different sub-task issue type to the configuration. Jira Site Admin required: Browse to Jira Click the gear in the upper right  Click Issues Click Issue Types (left side) Add new subtask issue type Associate issue type with your project (Going off memory here but that should get you there.)

            Admin added a comment -

            Hello. Please make this happen.

            I am in a Company Managed Project but I still don't see an option to add a bug/defect under a Story.
            If I click on "+" sign, it just adds another sub-task. There is nothing in options ether "..." 

             

            Please advise.

            Thank You.

            Admin added a comment - Hello. Please make this happen. I am in a Company Managed Project but I still don't see an option to add a bug/defect under a Story. If I click on "+" sign, it just adds another sub-task. There is nothing in options ether "..."    Please advise. Thank You.

            How do we unsubscribe from this thread? It's become sad how long this seemingly "self-evident" request has existed.

            Look at the history. The first request was made in August of 2019. This August will be 4 years and there's no indication it will happen anytime soon.

            Atlassian doesn't value this. If you need it you'll need to seek a different product. 

             

            fred harvey added a comment - How do we unsubscribe from this thread? It's become sad how long this seemingly "self-evident" request has existed. Look at the history. The first request was made in August of 2019. This August will be 4 years and there's no indication it will happen anytime soon. Atlassian doesn't value this. If you need it you'll need to seek a different product.   

            +1

            Liz Gauthier added a comment - - edited

            My team could benefit from having the ability to create subtasks as a child issue for QA purposes. It's faster that way, instead of having to create a separate ticket and link them.

            Liz Gauthier added a comment - - edited My team could benefit from having the ability to create subtasks as a child issue for QA purposes. It's faster that way, instead of having to create a separate ticket and link them.

            Need this as well. (side note: the standard features in other team managed project types would be great.)

             

            Leif Van Art added a comment - Need this as well. (side note: the standard features in other team managed project types would be great.)  

            Please implement this!!!!

            Jörn Seifert added a comment - Please implement this!!!!

            +1

            Hugo added a comment -

            Really needed!

            Hugo added a comment - Really needed!

            Hem G added a comment -

            This would be a welcome addition.

            Hem G added a comment - This would be a welcome addition.

            +1

            Definitely something we need. Please add this!

            Patryk Wiatr added a comment - Definitely something we need. Please add this!

            cbuilesr added a comment -

            3 years to develop this?
            No wonder why Jira is loosing users ..

            cbuilesr added a comment - 3 years to develop this? No wonder why Jira is loosing users ..

            It would be really useful, please add it

            radha.nakireddy added a comment - It would be really useful, please add it

            Please add!

            Venkat Naidu added a comment - Please add!

              Unassigned Unassigned
              pgoncalves Petter Gonçalves
              Votes:
              878 Vote for this issue
              Watchers:
              373 Start watching this issue

                Created:
                Updated: