Details
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Bug
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Resolution: Fixed
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High
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None
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15
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Severity 2 - Major
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14
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Description
Issue Summary
Unable to add new users as Jira software board administrator via board settings.
Error:
"Ug" is not a valid user.
Steps to Reproduce
- Invite a new user to the Jira cloud instance.
- Try to add the new user as a board admin in any Jira software board
Expected Results
The new user should be added successfully to the board administrators field.
Actual Results
The following error message is seen upon adding the new user:
Workaround
Currently there is no known workaround for this behaviour. A workaround will be added here when available
Attachments
Issue Links
- causes
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JSWSERVER-20897 Unable to add users as Jira software board admin via board settings for migrated data from Cloud. Error: "Ug" is not a valid user
- Closed
- is duplicated by
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JSWCLOUD-17071 Unable to add users as board admin if the user key have a colon punctuation ( : ).
- Closed
- mentioned in
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