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  1. Jira Platform Cloud
  2. JRACLOUD-89069

Show Create Child Issue Option in Issue View for Custom Issue Types in the Hierarchy

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      Problem Definition

      It is not currently possible to create child issues from within the issue view for issue types that are created and configured as additional levels of hierarchy. The default Epic, Story, Task, and Sub-task issue types support this but custom issue types in the hierarchy do not.

      Suggested Solution

      Allow child issue creation from the issue view for custom issue types in the current hierarchy.

      Workaround

      Create the child issues manually and then link them to the desired parent via setting the Parent Link/Parent field or by dragging the issues underneath the desired parent in the plan view and then saving the changes to Jira.

            [JRACLOUD-89069] Show Create Child Issue Option in Issue View for Custom Issue Types in the Hierarchy

            Kate Durnell made changes -
            Component/s Original: Plan (Advanced Roadmaps) - Roadmap [ 61013 ]
            Component/s New: Plans - Timeline [ 77924 ]
            Key Original: JSWCLOUD-19005 New: JRACLOUD-89069
            Project Original: Jira Cloud [ 18511 ] New: Jira Platform Cloud [ 18514 ]
            Alex made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 923203 ]
            Alex made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 930591 ]
            Alex made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 923203 ]

            With our plan the releases are set to Continuous track meaning Products receive changes and features as soon as they become available. However, I do not see this feature available. Please confirm release date.

            Please confirm that this feature is also available for custom issue types set at the Epic level. We are looking for the ability to be able to create a child through our custom SUS CR issue type - level 1. 

            Kristin Diebel added a comment - With our plan the releases are set to Continuous track meaning Products receive changes and features as soon as they become available. However, I do not see this feature available. Please confirm release date. Please confirm that this feature is also available for custom issue types set at the Epic level. We are looking for the ability to be able to create a child through our custom SUS CR issue type - level 1. 
            Elvira Kan made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 888071 ]
            SET Analytics Bot made changes -
            UIS Original: 927 New: 944
            Mendel Liang made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Closed [ 6 ]

            Hi everyone,

            The ability to create child issues for additional levels of hierarchy is now enabled. If you are in the bundled release track, this will be rolled out in the May release.

            How this works: If you create a new hierarchy level named for example called “Initiative” to be above Epic, you are now able to create Epics from the issue view of issues at the Initiative level. Thank you for your patience.
            Regards,
            Mendel Liang

            Mendel Liang added a comment - Hi everyone, The ability to create child issues for additional levels of hierarchy is now enabled. If you are in the bundled release track, this will be rolled out in the May release. How this works: If you create a new hierarchy level named for example called “Initiative” to be above Epic, you are now able to create Epics from the issue view of issues at the Initiative level. Thank you for your patience. Regards, Mendel Liang
            SET Analytics Bot made changes -
            UIS Original: 864 New: 927

              mliang@atlassian.com Mendel Liang
              rgould@atlassian.com Russ Gould [Atlassian] (Inactive)
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                Created:
                Updated:
                Resolved: