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  1. Jira Software Cloud
  2. JSWCLOUD-17392 Next-Gen projects
  3. JSWCLOUD-18514

Workflow Transitions in Next-Gen Service Desks

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      Description

      I'd really love to see the ability to add in conditions, post-functions, validators, and triggers in the next-gen service desk work flows. The two rules that currently exist "assign a request to someone" and "update a request field" are nice, but only do so much. 

      Suggesting that there's expansion on the rules or reintroduction of transition functionality. 

       

      I've poked around a fair amount and haven't found anything discussing this, so apologies if I just missed it. 

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            Assignee:
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            Reporter:
            haley.johnson Haley Johnson
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              Updated: