• Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      When Jodi from Douglas Scott Securities is trying to update her WSP and goes to click Save, to save changes, she is receiving an error message (I do believe this error message is similar to the one Kevin Rowe received when updating WSP's for Austin Atlantic)

      The error message she receives is below:

      Server Error in '/' Application.

      Violation of PRIMARY KEY constraint 'PK_dbo.DocumentChange'. Cannot insert duplicate key in object 'dbo.DocumentChange'. The duplicate key value is (3245c1b7-eef7-e411-80fa-0018fe7374b8, 10). The statement has been terminated.

      Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Data.SqlClient.SqlException: Violation of PRIMARY KEY constraint 'PK_dbo.DocumentChange'. Cannot insert duplicate key in object 'dbo.DocumentChange'. The duplicate key value is (3245c1b7-eef7-e411-80fa-0018fe7374b8, 10). The statement has been terminated. Source Error:

      An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

      Stack Trace:

       
      [SqlException (0x80131904): Violation of PRIMARY KEY constraint 'PK_dbo.DocumentChange'. Cannot insert duplicate key in object 'dbo.DocumentChange'. The duplicate key value is (3245c1b7-eef7-e411-80fa-0018fe7374b8, 10).
      The statement has been terminated.]
         System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) +3180300
         System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) +332
         System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) +4224
         System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption) +476
         System.Data.SqlClient.SqlCommand.CompleteAsyncExecuteReader(Boolean isInternal, Boolean forDescribeParameterEncryption) +221
         System.Data.SqlClient.SqlCommand.InternalEndExecuteNonQuery(IAsyncResult asyncResult, String endMethod, Boolean isInternal) +863
         System.Data.SqlClient.SqlCommand.EndExecuteNonQueryInternal(IAsyncResult asyncResult) +278
         System.Data.SqlClient.SqlCommand.EndExecuteNonQueryAsync(IAsyncResult asyncResult) +170
         System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization) +56
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Data.Entity.Core.Mapping.Update.Internal.<ExecuteAsync>d__0.MoveNext() +2595
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Data.Entity.Core.Mapping.Update.Internal.<UpdateAsync>d__0.MoveNext() +564
       
      [UpdateException: An error occurred while updating the entries. See the inner exception for details.]
         System.Data.Entity.Core.Mapping.Update.Internal.<UpdateAsync>d__0.MoveNext() +952
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Data.Entity.Core.Objects.<ExecuteInTransactionAsync>d__3d`1.MoveNext() +955
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Data.Entity.Core.Objects.<SaveChangesToStoreAsync>d__39.MoveNext() +556
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Data.Entity.SqlServer.<ExecuteAsyncImplementation>d__9`1.MoveNext() +486
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Data.Entity.Core.Objects.<SaveChangesInternalAsync>d__31.MoveNext() +888
       
      [DbUpdateException: An error occurred while updating the entries. See the inner exception for details.]
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         Compliance.Data.Repositories.<UpdateSectionAsync>d__22.MoveNext() +2310
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         Compliance.Web.Controllers.<EditSection>d_28.MoveNext() +621
         System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() +31
         System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +60
         System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult) +92
         System.Web.Mvc.Async.<>c_DisplayClass37.<BeginInvokeAsynchronousActionMethod>b_36(IAsyncResult asyncResult) +22
         System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +42
         System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() +72
         System.Web.Mvc.Async.<>c_DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b_3f() +385
         System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +42
         System.Web.Mvc.Async.<>c_DisplayClass2b.<BeginInvokeAction>b_1c() +38
         System.Web.Mvc.Async.<>c_DisplayClass21.<BeginInvokeAction>b_1e(IAsyncResult asyncResult) +185
         System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +38
         System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +29
         System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +70
         System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +52
         System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +36
         System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +38
         System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +43
         System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +70
         System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +38
         System.Web.CallHandlerExecutionStep.InvokeEndHandler(IAsyncResult ar) +212
         System.Web.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar) +166
       
       
       

            [JSWCLOUD-16640] Error Message Updating WSP on Compliance Suite

            Atlassian Update - April 12, 2021

            Hi everyone,

            Thank you for bringing this suggestion to our attention.

            As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, this suggestion didn’t make it to the roadmap this time and we are closing it.

            As we continue to roll out features we do look at feedback from our users and if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - April 12, 2021 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, this suggestion didn’t make it to the roadmap this time and we are closing it. As we continue to roll out features we do look at feedback from our users and if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team!

            bmccoy added a comment -

            Hi arail786604917,

            I'm wondering whether you have raised this ticket in the correct system.  This system is for managing issues with Atlassian's Jira Software. It sounds like you might be trying to raise a request for different product.

            If this is a problem you are experiencing with Jira could you please raise a request at support.atlassian.com and they can help you get to the bottom of it.

            Cheers,
            Brydie

             

             

            bmccoy added a comment - Hi arail786604917 , I'm wondering whether you have raised this ticket in the correct system.  This system is for managing issues with Atlassian's Jira Software. It sounds like you might be trying to raise a request for different product. If this is a problem you are experiencing with Jira could you please raise a request at support.atlassian.com and they can help you get to the bottom of it. Cheers, Brydie    

              Unassigned Unassigned
              af471b93e18c Allison Rail
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