This ticket will be closed, as it does not seem to be a bug. A corresponding Suggestion ticket has been created here: JSW-10846. If you have any additional comments and/or suggestions, please add them to that ticket.

Kind regards,

The JIRA Software Team

We also experience some weird behavior when creating an issue within Boards.
It is not reproducible where the issue goes to the backlog, when someone creates it within the board view. Sometimes it gets on top, sometimes on bottom, sometimes in between other issues.

Voted for this to be implemented

BR Gerald

It would be great if new tickets went to the bottom of the backlog as default... or at least be an option.

I would just comment, that I like the current behaviour. In our organization, the person creating the issue, typically also knows how it should be ranked. So being able to do both things in the same step is really nice. If all issues were automatically put at the button, the user would first need to create the issue, scroll to the buttom, and then drag it to the correct rank. So if this should be implemented, it should at least be so as an setting, so it would be possibly to chose between the current behaviour, and put everything to button behaviour, like suggested in GHS-10846.

Shouldn't this behaviour described above by Michael Elias be documented somewhere? Because I don't think it is.

fabian.ehrentraud, you can vote on GHS-10846 which is the new feature I created for this as per Michael's suggestion. As I'm the reporter of that, you should be able to vote on it.

I would upvote, but I can't as I'm the reporter

kevin13, I've created a new feature regarding this here: https://jira.atlassian.com/browse/GHS-10846

Please vote on this to increase its popularity as per our Implementation of New Features Policy.

Hi Michael, thank you for the quick the reply. I don't understand why there is a difference in behaviour between creating a new Issue from the Work Mode as opposed to the Plan Mode? Why do you put a new Issue on the bottom of the Backlog when it is created in the Work Mode but on the top when in the Plan Mode, this is confusing me? A New Issue needs to be prioritised and hence a human decision (typically the PO) is made to place it in a particular place on the Backlog. It makes sense to me to thus by default to place it at the bottom of the Backlog in all cases. Even placing it under a selected Issue confuses me, but now that I know this is how it works I will select the bottom most Issue when creating a new Issue in Plan Mode.

Please provide instructions how to log a Feature Request for this issue?

Thank you
Kevin

Hi All,

The current behaviour when creating issues on plan mode is a follows:

• When 1 or more issues have been selected -> rank the new issue after the lowest ranked selected issue
• When no issue is selected -> rank the issue at the top of where the plan mode is currently scrolled.

When not on plan mode, new issues are ranked to the bottom of the backlog

The behaviour on plan mode when no issues are selected is what is causing the confusion here I believe. We added this behaviour because we believe it is a better experience than dropping the issue to the bottom of the backlog. Now this issue is placed where the user is currently viewing the backlog and he can rank the issue accordingly.

You may create a feature request in this project if you wish to see this behaviour changed in the future. We'll evaluate the request, but cannot guarantee that we will change the current behaviour.

Regards,
JIRA Agile team