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  1. Jira Software Data Center
  2. JSWSERVER-4703

Error creating extant status from Jira44StatusCreationService (in JIRA 5)

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Details

    • Bug
    • Resolution: Fixed
    • Highest
    • 5.9, 5.9-xondemand-1
    • 5.9-rc4
    • None

    • OnDemand 131.2 (JIRA 5.0-rc7, GH 5.9-rc4).

    Description

      A customer on OnDemand has problems viewing Rapid Boards they create, getting instead an "Internal Server Error" message. Log reveals there's an exception raised in Jira44StatusCreationService (full stack trace).

      The support case is JST-33546. Appears to be related to the customer's data as not reproducible on a fresh OnDemand instance but is reproducible after importing the customer's data. Also appears to be OnDemand specific (judging by Maleko's comments on the ticket).

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          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSWSERVER-4586 GreenHopper has made the GreenHopper Workflow and associated issue types.

          • High - High priority issues
          • Closed

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              Unassigned Unassigned
              hgiddens Hugh Giddens (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: