Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JSWCLOUD-15885

JIRA is returning 401 to webhooks from Bitbucket when using the DVCS connector integration with Easy Connect

      SUMMARY

      JIRA is returning 401 to webhooks from Bitbucket when using the DVCS connector integration with Easy Connect.

      STEPS TO REPRODUCE

      1. Integrate JIRA with Bitbucket using DVCS connector.
      2. Perform a commit with commit message containing issue key.
      3. Commit is not linked to the issue automatically and error 401 thrown in logs.

      Workaround:

      To get the changes, the user can go to DVCS Accounts page and trigger a manual sync. Also, changes will appear every hour when a sync runs. 

      For users that removed the integration and failed to add it back with error message "Hmm.. that didn't work". Please remove JIRA integration from Bitbucket Settings -> Manage Integrations from top right-hand side drop-down menu. Then, try to add again the integration.

              Unassigned Unassigned
              mfahd Fahd
              Affected customers:
              8 This affects my team
              Watchers:
              29 Start watching this issue

                Created:
                Updated:
                Resolved: