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  1. Jira Software Data Center
  2. JSWSERVER-11545

unstarted sprint is empty after upgrading

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 6.7.12
    • 6.1.6, 6.6.13
    • None
    • JIRA 5.0.5
      JIRA 6.3.10
      MySQL 5.1.73
      PostgreSQL

    Description

      After in-place upgrading JIRA from 5.0.5 to 6.3.10, all issues on unstarted sprint are not displayed.

      We can reproduce this problem with MySQL and PostgreSQL.

      Step to reproduce

      1. install JIRA 5.0.5(vanilla state)
      2. install JIRA Agile 6.1.6
      3. create project A
      4. create issues in project A
      5. create project B
      6. create issues in project B
      7. create scrum board A
      8. create sprint on board A includes project A issues only
      9. start sprint on board A
      10. create scrum board B includes project B issues only
      11. create sprint on board B (leave this sprint as unstarted)
      12. shutdown JIRA 5.0.5
      13. upgrade JIRA from 5.0.5 to 6.3.10 by rapid upgrade method(in-place DB upgrading) by linux 64bit installer
      14. upgrading JIRA 5.0.5 to 6.3.10 completed
      15. install JIRA Agile 6.6.13 via UPM
      16. all issues are vanished in unstarted sprint on board B

      Workaround
      We discussed this problem with Atlassian Support team.
      We found that this problem did not occur by manually upgrade method(using XML backup file), but it's inconvenient on large JIRA instances.

      Attachments

        1. afterUpgrade.png
          afterUpgrade.png
          202 kB
        2. beforeUpgrade.png
          beforeUpgrade.png
          250 kB
        3. empty-after-upgrading.png
          empty-after-upgrading.png
          124 kB
        4. empty-after-upgrading.png
          empty-after-upgrading.png
          124 kB

        Activity

          People

            pdevasundaram Paulwyn Devasundaram (Inactive)
            3da02f17cbee Ricksoft Co., Ltd.
            Votes:
            2 Vote for this issue
            Watchers:
            8 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: