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  1. Jira Software Data Center
  2. JSWSERVER-10841

Issue Creation fails on Classic Board if trying to rank the issue on the creation screen

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    Description

      If a user has set the Rank Field as the ranking field for the Classic Board, and tries to create a new Issue via the New Card Dialog and gives the issue a Ranking (ie. before ISSUE-30) an error will be shown.

      Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: http://confluence.atlassian.com/x/3McB: Failed to create Issue.

      The logs will have the same message.
      This does not happen if no ranking is selected and it defaults to last.

      Workaround

      • Disable the Ranking for the Classic Board
        or
      • Create issues via JIRAs own Create Issue button, rather than the new Card button.

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              melias MichaelA (Inactive)
              imaduro Ivan Maduro (Inactive)
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