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Details

Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: Customer Portal
Labels:
- affects-cloud
- affects-server

UIS:
550
Support reference count:
35
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

As a Jira Service Management user, I'd like to edit system and custom fields after creating the service project request through the Customer Portal.

This is necessary in case information is incorrectly entered while creating it, or if any changes need to be made to the existing information at a later time. Otherwise, I'd need to go to the Jira issue to modify the field, which a customer may not have permission to do.

Attachments

Issue Links

is duplicated by

JSDSERVER-172 Allow user to edit fields using the Customer Portal

Closed

JSDSERVER-2368 Edit issue details in customer portal

Closed

is related to

JSDSERVER-614 Allow users to edit their own comments

Gathering Interest

JSDCLOUD-614 Allow users to edit their own comments

Reviewing

relates to

JSDCLOUD-93 Allow Editing of Fields through the Service Desk Request

Reviewing

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(12 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Matheus Fernandes

Votes:: 769 Vote for this issue

Watchers:: 356 Start watching this issue

Dates

Created:: 22/Oct/2013 6:12 PM

Updated:: 14 hours ago

Allow editing of fields / details through the service project request (post-creation)