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  1. Jira Service Management Data Center
  2. JSDSERVER-835

Allow linking of multiple email accounts with JIRA Service Desk

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • Email - Incoming
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As stated in this documentation, you can only link one email account with JIRA Service Desk.

      It would be better if users are able to link multiple email account with JIRA Service Desk if for some reason forwarding rules or aliases doesn't work for them.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-798 Add the ability to configure multiple email handlers for a single Service Desk project

          • Closed
          relates to

          Suggestion - JSDCLOUD-835 Allow linking of multiple email accounts with JIRA Service Desk

          • Closed
          mentioned in

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              Unassigned Unassigned
              ywoo Yit Wei
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              Dates

                Created:
                Updated:
                Resolved:

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