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  1. Jira Service Management Data Center
  2. JSDSERVER-736

Ability to Choose Service Desk icon in Creating New Request Types

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Right now, when creating Request Types in Service Desk, you can only choose the icons from default JIRA issue types.

      It would be great if you can also choose the icons for Service Desk when creating new request types to distinguish them from JIRA issue types.

            [JSDSERVER-736] Ability to Choose Service Desk icon in Creating New Request Types

            Charlie Marriott made changes -
            Resolution Original: Done [ 17 ] New: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011378 ] New: JAC Suggestion Workflow 3 [ 3648799 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664183 ] New: JAC Suggestion Workflow [ 3011378 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323873 ] New: Confluence Workflow - Public Facing v4 [ 2664183 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053201 ] New: JSD Suggestion Workflow - TEMP [ 2323873 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048247 ] New: JSD Suggestion Workflow [ 2053201 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280296 ] New: JSD Suggestion Workflow - TEMP [ 2048247 ]
            jonah (Inactive) made changes -
            Description Original: Right now, when creating Request Types in Service Desk, you can only choose the icons from default JIRA issue types.

            It would be great if you can also choose the icons for Service Desk when creating new request types to distinguish them from JIRA issue types.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-736].
              {panel}

            Right now, when creating Request Types in Service Desk, you can only choose the icons from default JIRA issue types.

            It would be great if you can also choose the icons for Service Desk when creating new request types to distinguish them from JIRA issue types.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-736 [ JSDCLOUD-736 ]
            lingbo (Inactive) made changes -
            Fix Version/s New: 3.2.0-OD-04 [ 61094 ]

              Unassigned Unassigned
              acardino Anna Cardino (Inactive)
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: