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  1. Jira Service Management Data Center
  2. JSDSERVER-7321

Include Insight Logs in Support Zip for Jira Datacenter

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      Problem Definition

      Originally reported in https://jira.mindville.com/browse/ICS-1556
      Currently Insight logs are generally stored in Jira <SHARED-HOME> location which is not included by default in Jira Support Zips

      Suggested Solution

      • Include Insight logs specific to nodes so that individual node's support zip don't just create duplicate files
      • Or include the insight logging directory configurable in Support Zip customization

      Workaround

      Follow Where are the Insight logs for Data Center installations

          Form Name

            [JSDSERVER-7321] Include Insight Logs in Support Zip for Jira Datacenter

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              bornatowski Bartosz Ornatowski
              smitra2@atlassian.com Suddha
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