Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7310

SLA section doesn't have enough space to show Time with Kanji characters when language profile is Japanese.

      Issue Summary

      SLA section doesn't have enough space to show Time with Kanji character when language profile is Japanese.
      Also, this issue happens when the language profile is Chinese.

      Steps to Reproduce

      Step 1. Set language setting as Japanese in User profile.
      Step 2. Go to Jira Service Management project with issue view and check SLA section. Sometimes characters are hidden because there is no enough space in SLA section.

      • (Appendix) EN -> JA
        • month: mo -> か月
        • days: d -> 日間
        • hour: h -> 時間
        • minutes: m -> 分

      English(OK)

      Note: I changed the language setting without reloading this screen, so some Japanese instructions are displayed on the screen(ex: button, instructions, etc. Please ignore them).

      Japanese(NG)


      -> You can't check the SLA(You can't read "40"). Only "日間(days) 30分(minutes)" shows.

      Chinese(NG)

      Expected Results

      • Always you can check all characters in SLA completely.

      Actual Results

      • Sometimes you can't check all characters in SLA.

      Workaround

      • Change your language setting to English in User profile.

        1. jsm-sla-chinese-NG.png
          jsm-sla-chinese-NG.png
          687 kB
        2. jsm-sla-compare-english_japanese.png
          jsm-sla-compare-english_japanese.png
          122 kB
        3. jsm-sla-english-OK.png
          jsm-sla-english-OK.png
          805 kB
        4. jsm-sla-japanese-NG.png
          jsm-sla-japanese-NG.png
          739 kB

            [JSDSERVER-7310] SLA section doesn't have enough space to show Time with Kanji characters when language profile is Japanese.

            There are no comments yet on this issue.

              Unassigned Unassigned
              ff3967e4ed5f Ryoji Takata (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              1 Start watching this issue

                Created:
                Updated: